Is this a Marriott? What terrible standards. The van drivers look like criminals, every front desk person had a different uniform on. The hotel was outdated. Seemed like I stepped into the late 70's. Box projection TV's in my room. For a hotel that small and with a name like Marriott I would think they would have flat screens in the room. It's clear to me whoever runs this dump is cutting cost. I couldn't even fathom walking into work each day and walking on that hideous carpet. The hotel smelled like a mixture of mold, mildew, cigarette smoke and industrial chemicals. I'm was kind of relieved in the chemical smell. At least they attempted to clean. Then in the morning the wait staffs white shirts were dingy and wrinkled, the server looked like she just rolled out of bed. I couldn't believe this is was an actual Marriott and not a Red Roof Inn. On a brighter note the location was excellent. Only hotel in the downtown area, which I found to be odd. The valet was nice but took forever to get my vehicle. I figured it was in a secure lot or deck somewhere down the street but they park the cars in te same self parking lot across the street. I could have saved $10 a day just by walking 6 steps across the street. Then the pillows in my room were yellow and had a bad odor. I called for another set but it took forever and they were worst than the originals. I literally bought my son pillows for college from Walmart at $5.00 each and were so much more comfortable. They claimed this is non-smoking hotel but my room smelled like a Hookah bar. I asked to move my room and the van driver/ bellman/valet/ front desk agent took forever. I called again and they're we're no bell carts available. Then I finally went downstairs myself and the van driver was in the gift shop reading a paper. When I grabber one of the three luggage carts he asked if I needed assistance. At this point I wanted to scream. Then my new room must have been over a fan or generator because there was constant noise all night. At this point I was not going I move my room again and had to endure it. Overall my experience was a 1 out of 10. I would not recommended this 1 star hotel to anyone.
- Official Description (provided by the hotel):
- Welcome to the Durham Marriott City Center. Situated downtown, you'll love how the hotel and the city seamlessly blend the modern and the historic. The Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. The Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriot's luxurious revived bedding package accompanied by high-definition flat screen televisions. Guests on the concierge level enjoy the added benefit of the concierge lounge serving appetizers and snacks Sunday evening through Friday morning. All guests appreciate the state of the art fitness center highlighted by eight units with 17 inch TV screens. Dining options include the 2 zero 1 restaurant with continental American dining and a casual atmosphere. The 2 zero 1 lounge offers nightly specials and a relaxed setting. So what are you waiting for? Book your room today! ... more less
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- Also Known As:
- Durham Marriott City Hotel Durham
- Marriott Durham