I stayed at the Durham Marriott City Center given its close proximity to the Durham Bulls ballpark and free parking. The actual parking lot is across the street, so it is best to drive into the front of the hotel to check in first. While the exterior of the hotel isn't that exciting, I was immediately met by a member of the staff who enquired if I preferred valet or self-parking. Once I mentioned that I would park myself, he instructed me where to park and then proceeded to escort me to the check-in desk. It was nice and refreshing to find an employee who went out of his way to help regardless of who it was (since I had not used the valet or needed luggage assistance). The same individual assisted me throughout my stay, even saying hello in the morning.
The hotel was crowded due to some type of biker convention which wasn't a major issue other than bikers feeling the need to make a lot of noise with their bikes at 3:00 in the morning. However you really didn't notice that many people and with my room towards the end of the hallway, didn't have any problems with noise from within the hotel.
The room itself was big enough and had all of the necessities one would expect. The room included two double beds, flat screen television, a sitting chair and work desk. The refrigerator was located under the TV co-located with the dresser. It was extremely quiet and never even knew it was there until the morning. The bed itself was nice and comfortable. The only issue with the hotel was the pillows. They were comfortable, however 50% of them on one of the beds had dead bugs on them.
The air-conditioner was controlled by a panel on the wall. It was set at 67 degrees which for me was good, but for others might be a little cold. The system worked well and was nice and quiet. This helped make it a good atmosphere to sleep and relax. You can expect for it to be a tad cool in the restaurant, so those who get cold might want to wear long sleeves or a light jacket.
The bathroom had one sink with the toilet located next to the bathtub. There were no hand towels for some reason, but plenty of washcloths and bath towels. I had to use the washcloth to dry my hands. They definitely could improve in this aspect as well. The water pressure in the shower was good and there was plenty of hot water.
I decided to try breakfast at the hotel. They serve breakfast from 6:30 to 10:30am everyday which is nice. Given I was there shortly after they first opened, I was the only one there. You had the option of either the buffet or ordering from the menu. I decided to order the crunchy French toast from the menu. The French toast was topped with fresh bananas and strawberries and had a had a crunchy texture. They provided me with a small jar of maple syrup as well. It would've been nice to actually have warm maple syrup and not some out of an individualized jar. The food, as was the coffee, was very good. The buffet costs $15 and includes coffee and juice. I paid around $11 for my meal, so it was a little cheaper. However it really depends on what you choose.
Overall the Durham Marriott City Center is worth staying at if your looking for a place to stay in downtown Durham. There were only a few minor issues as mentioned, as well as the lack of written notice of the check-out time. I would definitely be back in the future.
- Official Description (provided by the hotel):
- Welcome to Durham Marriott City Center. Situated in downtown Durham, North Carolina, you'll love how our hotel and the city seamlessly blend the modern and the historic. Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriott's luxurious revived bedding package accompanied by high-definition flat screen televisions. ... more less
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- Also Known As:
- Durham Marriott City Hotel Durham
- Marriott Durham