My husband and I recently stayed here because we were seeing a show at the Performing Arts Center just down the street.
All of the staff we encountered were super polite, and very helpful. Upon checking in, I was greeted by smiling folks behind the counter who made the process easy for me. Also, I ordered room-service and was told it would take 10-15 minutes for the food to arrive. It could not have been even a full 5 minutes and it was there. (Underpromising and overdelivering! Love it!) Finally, the price of this hotel, for the location, was pretty great. We're used to steep hotel prices in the heart of most cities, so we were delighted that this was so affordable.
Parking. Oy. When making the reservation to stay here, I double checked to make sure that complimentary, on-site parking was available. Arriving in Durham, a town with which I am not even remotely familiar, I found the hotel, and then started looking for the on-site parking. After circling the hotel four times (yes, 4), which was not easy, I gave up and pulled into the packed valet space, where the kind gentleman asked for my keys and began unloading my car. I told him I wanted to self-park, but he said he'd take care of my car for free, since I was a female and alone. While I appreciated this (I think?), I really wanted to just take care of my car myself, keep my keys, and unload at my own pace. This was super uncomfortable for me, especially now that the valet folks had my keys, and I'd had no intention of valet parking. Suggestion: just put up a clear sign indicating where folks can self-park, or change the website to state that parking is valet only.
My only other mini-complaint was that anytime someone closed a door in the hallway, the bed in our room shook. Weird. And a bit startling. Every. Time. A door closed.
Other than that, everything was lovely. :)
- Official Description (provided by the hotel):
- Welcome to Durham Marriott City Center. Situated in downtown Durham, North Carolina, you'll love how our hotel and the city seamlessly blend the modern and the historic. Durham Marriott City Center is connected to the 44,000 square foot Durham Convention Center and adjacent to the beautifully restored Carolina Theatre. Minutes away from Duke University, Duke Hospitals, and North Carolina Central University, this modern hotel compliments the heritage and classic architecture found throughout the city. Designed for both the business traveler and family vacationer, our comfortable accommodations and outstanding Marriott service ensure a memorable and productive visit. Durham Marriott City Center is known for its helpful and knowledgeable staff that will ensure you get the most from your stay. Rooms at the hotel include Marriott's luxurious revived bedding package accompanied by high-definition flat screen televisions. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, LoveHolidays, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, HotelQuickly, getaroom.com and 5viajes2012 S.L. so you can book your Durham Marriott City Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Durham Marriott City Hotel Durham
- Marriott Durham