i have been staying at this hotel for over 3 years now and i have never had a bad stay. the staff is first rate! they treat me like royalty. 1 visit and you will see that customer service is at the top of their list. their rooms are great, the price is right and they are a short drive to the outer banks or the Virginia beach area. i have stayed in most of the hotels in this area and the outer banks and they are the best by far! this is the only place for me!