I am a business traveler- I have stayed at Wingate by Wydham properties before. This trip was very concerning to me in that I wound up having something missing from my room during my stay here. Very concerning and disturbing the way it was handled.-I had a 3 day stay at this property and on the 2nd. day I noticed I was missing something from the room. I spoke with the manager at the time, who really did not seem to show much concern or care. I felt the need to remove all of my personal items from the room that morning, even though I was staying for one more night- so I did just that- I packed everything of mine and took it out with me when I went out for the day to conduct business. When I returned that evening, I filled out a report form and left it at the front desk- I asked to speak with the manager but he had already left for the day. I asked the front desk attendant to have the manager call me when he had a chance to discuss further. Well I left the following morning and the manager never contacted me after that. I called back to follow up with him and left him a message- he did finally return my call but his demeanor on the phone was anything but professional. He kept talking over me, not really allowing me to be heard. he also insinuated that I probably "never had the items in the room" to begin with. At the end of the "conversation" I asked him what could be done and he basically told me nothing. I told him I would follow up on this and while I was speaking he just continued speaking over me in a louder tone saying he knew my name. Very rude and Very unprofessional.-
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- Also Known As:
- Wingate By Wyndham Fayetteville Hotel Fayetteville
- Wingate Hotel Fayetteville