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“Treated like family”

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Hampton Inn Franklin
Ranked #1 of 12 Hotels in Franklin
Certificate of Excellence
Stockton, United States
1 review
“Treated like family”
5 of 5 bubbles Reviewed 24 June 2014

The minute we walked in we were treated like family. We felt at home from the moment we arrived. The room was spotless. We had the opportunity to stay for three days and the breakfast was different and delicious every morning.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Pennie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review, 25 June 2014
There’s something pretty special about our mountain town. I’m so glad you were able to enjoy our community. Next time you’re passing through, our team members will be glad to share even more local flavor with you.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It’s our pleasure to offer you great Hampton service.

Thanks again for choosing to stay with us and for reviewing our hotel.

See you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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583 reviews from our community

Traveller rating
    374
    155
    38
    10
    6
See reviews for
166
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109
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Knoxville, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 23 June 2014

Clean, friendly, great hotel. Hampton Inns always are. One thing we always look forward to is a wonderful breakfast before heading for work. The omelet and sausage here was tasteless. The dollar menu at McDonalds would have been far superior

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Ed P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review, 25 June 2014
There’s something pretty special about our mountain town. I’m so glad you were able to enjoy our community. Next time you’re passing through, our team members will be glad to share even more local flavor with you.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It’s our pleasure to offer you great Hampton service.

Thanks again for choosing to stay with us and for reviewing our hotel.

See you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheraw, South Carolina
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 15 June 2014

We were in this area for two nights going to see waterfalls. This hotel is in a good location. Having more than two bath towels in the bathroom would be nice. The tub does have a curve in the bottom, this caught us off guard the first time. The staff was very nice and helpful with area information. We did not eat the breakfast. We would stay again if in the area.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review, 18 June 2014
I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

The waterfalls on the way to Highlands, NC are breathtaking! We have guests that stay with us just to see those amazing falls.

Please always call the front desk as we are here to make sure you have the best stay possible.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lanoka Harbor, New Jersey
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 13 June 2014 via mobile

Front desk staff were very nice. Charming woman who was very helpful.

Had a corner room on 2nd floor facing the front. My bare feet were literally sticking to the carpeting as well as our shoes. It also felt damp so don't know what was going on there.

Severe lack of towels. Two and a face cloth.

Check out is noon but the maid knocked on the door at 9.30am. Why? Don't know. Luckily we were already awake and up.

For the price of the room, $114, we could have done way better and actually did at a cabin rental in Franklin the previous night.

Did like the cookies at the front desk and the complementary coffee in the lobby. Didn't eat b'fast so can't comment on that. Will probably give it a miss when we visit the area again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1BeachBumNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review, 18 June 2014
Thank you so much for the review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

Sorry to hear about the carpet. Please always call us at the front desk as we are here to make your stay as oerfect as possible.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toccoa, United States
1 review
5 of 5 bubbles Reviewed 11 June 2014

Lobby is very welcoming and rooms are nice, with super-comfortable beds. Staff was courteous and professional. I would stay here again, and probably will. There is a great view of the mountains from the front of the hotel. It was very quiet at night. Breakfast was great. Convenient to many things to do in the mountains of western NC and north GA.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lynn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review, 13 June 2014
Well don’t we feel mighty Special!...Because you felt mighty Special!

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Conway, South Carolina
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 10 June 2014

I am in Macon County a good bit on family travel, and choose the Hampton Inn. I have stayed there many times, and the facility is clean, the staff are friendly and helpful, the breakfast is filling, and the coffee is good. You can't go wrong.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank ThomasE646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review, 13 June 2014
Well don’t we feel mighty Special!...Because you felt mighty Special!

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Terrell, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 8 June 2014

Great place, staff was friendly and helpfull. Rooms were clean, up to date and fresh. The only negative comment I have has to do with the fitness center, lack there of. The gym had no water cooler or weights. They didn't have a off site full gym that guests had access to. Other than that great job!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jason R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamptonhome, General Manager at Hampton Inn Franklin, responded to this review, 10 June 2014
Well don’t we feel mighty Special!...Because you felt mighty Special!

Thank you so much for the fantastic review! I’m so glad you were able to enjoy our little mountain town and that you choose our hotel as your home away from home.

We are just completing our renovation and will have that water cooler and free weights in the room in the next few months for you. Please come to front desk as we always have cold water available for you! Thank you for bearing with us.

When your travels take you to the mountains again, we’d be honored to have you stay with us again. It was our pleasure to offer you great Hampton service.

What can we say but see you next time!
Laurie and the entire team at the Hampton Inn Franklin, NC
Your friend in the Mountains
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Franklin

Property: Hampton Inn Franklin
Address: 244 Cunningham Rd, Franklin, NC 28734-7576
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Franklin
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Franklin
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hampton Inn Franklin 3*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Evoline ltd, Hilton Hotels Direct and HotelQuickly so you can book your Hampton Inn Franklin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Hotel Franklin
Franklin Hampton Inn

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