We booked over the phone for two non-smoking rooms, one with a king size and one with double beds. We got smoking rooms and no king size bed; also we had knats galore. We tried for two days to get the manager to work with us but he kept avoiding us. We finally had to pay the full amount with no help from them. I would not recommend going there unless there is no place left to sleep. We were not told over the phone that there was a gem convention going on and the owner decided to not allow any discounts. If you can avoid Franklin all together, I would advise you to continue traveling down the road.
- Official Description (provided by the hotel):
- Our hotel is the newest hotel in Franklin NC, all our rooms are equipped with microwaves and mini fridges, we also feature an Indoor Pool and Fitness Room, for breakfast we have many items to choose from as we feature a Full Hot Breakfast. We are located near the Appalachian Trail, Harrahs Cherokee Casino, Local Gem Mines, Blue Ridge Parkway, Highlands NC, White Water Rafting, Smokey Mountain Railroad, Biltmore Estate, Dillard House. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Franklin
- Comfort Inn Franklin
- Franklin Comfort Inn