My friend and I were booked to stay 2 nights in this hotel in March. Upon check in we found the room to be acceptable but extremely noisy. The hotel was booked solid and you could definitely tell since the walls are paper thin. However, when I went to crawl into bed, suddenly the room became unacceptable. My sheets were worn thin to the point of holes in them, my comforter had something that looked like spaghetti sauce on it, and my blanket had what appeared to be dried mucous on it (and burn holes). My friend's bed had equally disgusting problems with it.
I promptly went downstairs and asked for replacement blankets and comforters. I was told they had no blankets and 1 comforter left in the entire hotel. So I took what I could get and my friend and I had to bunk together just so we could escape the food parts. The next day I left around 6 am for a meeting and left my friend at the hotel. When I returned around 2 pm the room hadn't been cleaned (they actually asked us WHY we wanted our room cleaned) and they still couldn't provide any replacements for the dirty blankets and comforters. I promptly asked to check out without a penalty and was given a discount for the trouble.
The clerk on duty was very friendly and was certainly understanding in why I wanted to checkout. I felt bad for the woman cleaning the rooms because I think there was only 1 or 2 woman cleaning the entire hotel. It's understandable that she can't clean the entire hotel by herself but the disgusting state of the room was just simply unacceptable. Unfortunately, I am ruined for life - I will honestly probably never stay in a Sleep Inn again.
- Official Description (provided by the hotel):
- Recently awarded Cleveland Chamber Business of the Month for December 2013. Hotel Services and Amenities: Braille Coded Exits, Braille Elevator(s), Bus Parking ,Elevator(s),Exercise Room,Free CoffeeFree Continental Breakfast, Free Newspaper Mon-Fri, Seasonal Outdoor Pool,Microwave, Refrigerator, wi-fi Hi-Speed Web Access ... more less
- Reservation Options:
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- Also Known As:
- Garner Sleep Inn