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“Excellent stay” 5 of 5 bubbles
Review of Fairfield Inn Charlotte Gastonia

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Fairfield Inn Charlotte Gastonia
Ranked #4 of 15 Hotels in Gastonia
GreenLeadersSilver level
Greenville, North Carolina
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent stay”
5 of 5 bubbles Reviewed 9 June 2014

This hotel was conveniently located just off I-85, and was clean and a pleasant to stay. The staff was kind, and pleasant when we checked in or needed to ask questions. The room we stayed in (room 407) looked and smelled clean. The bedding was clean and was not pilled or worn out. The bed was really comfortable, too! During our two night visit we used their pool and spa, and both were clean and in good shape.

The only drawback was that the breakfast wasn't great. It was fine - not great. The food selection was average, but didn't make me want to go back to eat the second morning.

We were pleased overall with this hotel, and plan to stay there again when we visit the area.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank mhpearson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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178 reviews from our community

Traveller rating
    56
    65
    24
    16
    17
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Washington, D.C.
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 10 February 2014

The family and I stayed in two rooms here in late December on our way to Atlanta. The location is very close to I-85, but far enough off the Interstate to not have a front-row view of truck traffic and noise throughout the night. It is also near a tremendous amount of shopping if you cross to the south side of I-85.

As others have noted, the rooms are beginning to look a bit dated, but are still of higher quality than most roadside hotels you will find. Combining this quality with a heated indoor pool and a nice complimentary breakfast spread, and you have a great travel value when you put all of this together. We will certainly stay here on our future trips through the Southeast U.S.

Room Tip: Due to the layout, the rooms on the south side of the hotel (facing toward the Interstate) are notic...
See more room tips
  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank NateS-DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ffblue, General Manager at Fairfield Inn Charlotte Gastonia, responded to this review, 11 February 2014
Dear Trip Advisor Guest,

We appreacitte your feedback from your stay at our location and hope see you again in the near future.

Sincerely,

Emi Grigg and staff
gm.cltgs@jhmhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Woodbridge, Virginia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 30 January 2014

My daughter and I were headed from Northern VA to Birmingham, AL for a Christmas break and decided to do a sort of halfway stop here and it was pretty decent for an overnight stay. The staff was cool and the breakfast was decent. I'd surely stay again and suggest it for anyone in the future.

Room Tip: Top floors are always best at any hotel in my opinion
See more room tips
  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Des H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ffblue, General Manager at Fairfield Inn Charlotte Gastonia, responded to this review, 31 January 2014
Dear Trip Advisor,

Thanks for sharing your feedback we appreciate your comments.

Sincerely,

Emi Grigg and staff
gm.cltgs@jhmhotels.com
704-867-5073
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indianapolis, Indiana
Level Contributor
85 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 23 January 2014

4 story Fairfield, late 90's design with indoor pool and small fitness room. Friendly front desk people. Hotel is due for total remodel per the Marriott custom, but property appears to be be well maintained. Upon check-in I found caked on crud on the carpet in front of the night stand between the beds. Additionally one of the lamps on the night stand was burned out. I chose not to involve management until the next morning. I did so by turning in a Comment Card to Melody at the front desk. She mobilized maintenance and housekeeping who took care of these matters within an hour. Though housekeeping should have taken care of the carpet when they cleaned the room, management's quick response was notable. Breakfast bar had scrambled eggs, waffles, and sausage as well as pastries, fruit and cereal. Shopping center and restaurants nearby.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnnyK5341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ffblue, General Manager at Fairfield Inn Charlotte Gastonia, responded to this review, 31 January 2014
Dear Trip Advisor Guest,

Thanks for shared your feedback and again accept our apologies for the few items not been ready in your room but happy that our hotel staff take care everything for you.

Sincerely,

Emi Grigg
General manager and staff
gm.cltgs@jhmhotels.com
704-867-5073
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
virginia
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 20 January 2014

My sisters and I stayed for a week in the Fairfield Inn Gastonia while my Mom was in hospital hospice care in nearby CaroMont Medical Center. How comforting to come "home" to a clean room, a nice, fresh breakfast served quite early enabling us to get back to the hospital to relieve a family member, providing a guest laundry in order to prepare for unexpected days of care, and all in a hotel which allows no smoking indoors. The staff was always friendly and helpful, and the ability to order from a restaurant across the street and have it delivered was so appreciated. If you find yourself in need of a place to stay right off I-85 in Gastonia, N.C. you cannot go wrong with this Marriott facility.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank laughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ffblue, General Manager at Fairfield Inn Charlotte Gastonia, responded to this review, 23 January 2014
Dear Trip Advisor Guest,

We are glad that we was able to acommodate your needs during your visit to your family and we appreciatte your comments of our location.

Sincerely,

Emi Grigg
General Manager and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 3 January 2014

This is our first time staying at this location and we are very pleased with our single night stay.
Two ladies cheerfully greeted us at check-in and informed us about the breakfast hours. We stayed on the fourth floor in a room with a king size bed. It featured a refrigerator, microwave oven, and a flat panel television. We checked for cleanliness and had no complaints; even ran our fingers across the tops of the picture frames and came up clean.
Linens all smelled fresh and were spotless. Bed and pillows were in good condition. The air conditioner heat worked well for our winter visit and the fan was quieter than most.
Although we did not swim on this this visit, we checked the pool area. Both the pool and jacuzzi were clean and the water was clear. We ran the jacuzzi for a minute and it seemed to work fine with all jets firing. The chlorine smell was stronger than we normally experience and some might find it rough on the eyes.
The breakfast bar included scrambled and hard cooked eggs,sausage, cereals, breads, rolls, biscuits, juices. They also had a waffle iron for our favorite breakfast food.
The area has several restaurants within walking distance although some are hidden behind buildings. You might consider asking at the desk for directions. For shopping, a major mall is across the interstate highway, about 1/3 a mile away.

Now for the negatives....
The room was smaller than average.
The toilet seat cover was missing a hinge pin which we reported to the front desk person at check-out.

Even with the faults we consider the hotel a good value and would stay there again if we ever visit Gastonia again.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank GaryinStoneMountain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ffblue, General Manager at Fairfield Inn Charlotte Gastonia, responded to this review, 8 January 2014
Dear Trip Asdvisor Guest,

Thanks for taking the time to review our property. We appreciatte your business and looking foward to having you in your next visit to Gastonia.

Sincerely,

Emi Grigg and staff
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maui, Hawaii
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 29 November 2013

I have stayed here many times due to its affordability and convenient location. The front desk personnel have always been friendly. They have accommodated me with a good room when I have had to arrive early and when my travels brought me to their location late at night. Generally a clean facility, I have felt comfortable that my stay would not leave me with the creepy sensation of contagious germs. The only complaint I have is that the water pressure in the sink and sometime in the shower are not always as strong as I like. Perhaps this decision is in an effort to conserve water but a weary guest may desire more water pressure to eliminate the grime of the day. Their complimentary breakfast buffet can be quite satisfying. However, if you desire a more hearty meal, the hotel is directly across the street from a Waffle House, Cracker Barrel, and steakhouse. Nearby are many other eateries and the convenience of the Franklin Blvd long strip of major stores including Walmart, Target, Kmart, Staples, a movie theater and a host of restaurants. My stays there have been comfortable and I would recommend the hotel.

Room Tip: Choose a higher level floor (3rd floor and above) to avoid parking lot noise from other patrons.
See more room tips
  • Stayed September 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Edie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ffblue, General Manager at Fairfield Inn Charlotte Gastonia, responded to this review, 10 December 2013
Dear Trip Advisor Guest,

We appreciatte your loyal business and taking time to share your feedback. Looking forward
to having you again.

Sincerely,

Emi Grigg
General Manager and staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairfield Inn Charlotte Gastonia

Property: Fairfield Inn Charlotte Gastonia
Address: 1860 Remount Rd, Gastonia, NC 28054-7414 (Formerly Fairfield Inn Gastonia)
Region: United States > North Carolina > Gastonia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 15 Hotels in Gastonia
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn Charlotte Gastonia 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The beautifully refreshed Fairfield Inn Gastonia, is centrally located in the heart of Gaston County and is just a short drive from Charlotte NC. Our offers deluxe accommodations at a great value. Visitors to Belmont Abbey College, The US National Whitewater Center, Lowes Motor Speedway and the Billy Graham Library find the Fairfield Inn Gastonia easily accessible to I-85, I-485 and the Charlotte Douglas Airport. Our Charlotte - Gastonia hotel offers luxurious amenities for any traveler. Start your day with our complimentary hot breakfast including; sausage, scrambled eggs, and oatmeal, freshly brewed coffee, seasonal fruit and homemade waffles. You can finish the day with a few laps in our indoor pool. At Fairfield Inn Charlotte Gastonia, you’re our #1 priority. We promise you’ll be satisfied, or well make it right. That’s our commitment to you. As us about The Fairfield Inn 100% Guarantee. ... more   less 
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Also Known As:
Fairfield Inn Gastonia Hotel Gastonia
Fairfield Gastonia
Gastonia Fairfield Inn

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