We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not as great as I hoped!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Candlewood Suites Greenville
Ranked #10 of 22 Hotels in Greenville
Certificate of Excellence
Clinton, Maryland
Level 4 Contributor
45 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Not as great as I hoped!”
Reviewed 2 September 2012

I actually like Candlewood Suites and other extended stay hotels, but they do not offer breakfast in a day and age when most hotels do. Additionally, the room was not that nice. The furniture was old and non-contemporary, and the couch had a big, nasty stain on it that housekeeping didn't even bother to conceal by flipping the pillows on the other side. Perhaps the side shown was best of the two sides...who knows. I didn't even bother to check after seeing that! Additionally, there was HAIR in the refrigerator (?????). After seeing the problems with the room, I was creeped out for the remainder of the night and kept feeling as though creepy, crawly things were all over me. They likely were not, but I felt like it! And as a result, I got absolutely NO SLEEP. For these reasons, I would never stay there again.

Room Tip: Your guess to getting a good room is as good as mine!
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lawnut2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fow, Owner at Candlewood Suites Greenville, responded to this review, 3 September 2012
Please tell me you reported your disappointment to our Guest Service Representative so we can take proactive measures to solve this problem. If not please give our GM a call to receive my personal telephone number. I want to know what room you were in so we can pinpoint this problem. Thank you for your candid response.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

92 reviews from our community

Traveller rating
    49
    22
    7
    6
    8
See reviews for
34
14
9
25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
Baltimore, Maryland, United States
1 review
Reviewed 29 August 2012

My wife's mother had some serious health issues in NC. We live in MD. I stayed here while my wife went to her mother. We had some issues with the hospital which looked like we needed to make last minute changes to the room. I was handling all of this from MD. Joanie and Melody, at the front desk, worked with me in making the changes and then having to cancel those changes due to changes at the hospital. They were incredibly helpful and pleasant in working with me. They went above and beyond the call of duty in making the best of the confusing hospital situation. My wife was very stressed and they helped to relieve a lot of her stress. They are remarkable representatives of Candlewood, which is now high on my list.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fow, Owner at Candlewood Suites Greenville, responded to this review, 30 August 2012
Thank you. It is nice to hear that our staff are making our guest happy. I will make sure they read this review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 29 August 2012

This was the worst suites hotel I have ever seen. Although we had a reservation, we walked in, looked at the filthy room, and walked out. The place smells like a high school biology lab-- can't imagine what kind of chemicals they use to clean. Plenty of better suites hotels in the area at the same price. The Hampton inn is always reliable.

  • Stayed July 2012, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Baseballmom60763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fow, Owner at Candlewood Suites Greenville, responded to this review, 30 August 2012
I am so concerned about your experience at the Candlewood Suites. Please call the hotel at 252-317-3000 and ask the General Manager for my phone number. Please give me a call so I can personally talk to you and get your recommendations for improvement in service at our hotel. I look forward to hearing from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aldie
1 review
Reviewed 26 August 2012

I booked this room late and was exceedingly pleased to note my room's size, amenitites, cleanliness, layout, and very helpful staff. The pillows are remarkable and the kind reservation/lobby associates were very helpful in researching how I could purchase the pillows for personal use. I appreciate your staff taking my name to inform me of any cancellations for an already booked homecoming weekend. I look forward to continued stays at your facilities during my daughter's tenure at a local university. Great job Candlewood Suites!

Sincerely,
Marshall S Major
Aldie, VA

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fow, Owner at Candlewood Suites Greenville, responded to this review, 30 August 2012
Thank you for your wonderful comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johnson City, Tennessee
Level 6 Contributor
191 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 29 June 2012

This was a stopover on the way to the beach. Were not looking for much. The rooms were nice, well stocked, almost weekly stay type rooms. Staff were nice, everything worked. But the main thing is we left a bag full of Rx Medications, called to let them know and when we came back through about 10 days later they had them ready for us and nothing was missing. Pretty amazing. Big medical center close, several restaurants. Overall nice experience.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Drslowens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Candlewood Suites Greenville, responded to this review, 3 July 2012
Thank you for your kind words. We look forward to seeing you again next year on your way to the beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 June 2012

When my new employer offered to put me up for the first month of my relocation, I was very worried the digs would be less than great... enter Candlewood suites. Upon check-in they didn't have a record of my direct bill, but the staff was very helpful and explained I shouldn't worry about it, that it was their oversight and they would handle everything.

The check-in lady was extremely helpful, knowing I was new to the South- and let me know if there was anything she or anyone else on staff could do the help my transition be more smooth, not to hesitate to ask. (free washers and dryers too!)

The room was spotless, with granite countertops in kitchen and bath, nice furnature, soft sheets and pillows, and a nice flat screen TV. Only complaint is the TV is bolted to the dresser and I could not move it forward to hide stuff like my printer behind it... no big.

I have very much enjoyed the gas grill out on the patio, and spending a bit of time every once in a while with other travelers out there. On the weekends there is always a few folks either using the char or gas grill, and enjoying a beer while they do it. Great chance to keep from going crazy when you are all alone for a month. They also have a great little store inside that has free coffee and a bunch of other very reasonably priced items- eggs, cereal, sodas, microwave and packaged meals.

In closing I will simply add that the staff has been a great asset to me in the past several weeks. I have spent time sitting in the lobby in front of the desk watching the big screen and chatting about the south, Greenville, and attached cities. I have learned more here from the staff about the area, restaurants and local events than I have at work. When I had a small problem with my door key, the maintenance man that came over to fix it was such a gentleman and so helpful, it was like he was sent over from central casting. All in all a really great experience.

Room Tip: Ask for a room with a bed in it and you will do fine. :-)
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KirkusTripus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Candlewood Suites Greenville, responded to this review, 3 July 2012
You are so kind. I wish we had a hotel full of Guest like you. You are what makes our jobs rewarding.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winter Springs, Florida
1 review
Reviewed 23 June 2012

My company stayed here for 2 months ant the stay was great.We had a total of 8 rooms and they were all very clean and comfortable.This was like a home away from home for all my guys.Great people,great fun and overall nice place.

Room Tip: My guys had there familys come stay with them and they were able to accomidate them to larger rooms
See more room tips
  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephen d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Owner at Candlewood Suites Greenville, responded to this review, 3 July 2012
Thank you for choosing us for your business accommodations. You and your employees were a pleasure to serve. You are welcome back anytime.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Greenville hotels
5.3 mi away
Best Western Plus Suites-Greenville
1.4 mi away
Microtel Inn & Suites by Wyndham Greenville/University Med
3.3 mi away
Holiday Inn Greenville
Holiday Inn Greenville
#6 of 22 in Greenville
166 reviews
Show Prices
Show Prices
Show Prices
1.5 mi away
Residence Inn Greenville
Residence Inn Greenville
#5 of 22 in Greenville
139 reviews
1.3 mi away
Courtyard Greenville
Courtyard Greenville
#7 of 22 in Greenville
132 reviews
3.2 mi away
Baymont Inn & Suites Greenville
Show Prices
Show Prices
Show Prices

Been to Candlewood Suites Greenville? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Greenville

Property: Candlewood Suites Greenville
Address: 1055 Waterford Commons Rd, Greenville, NC 27834-6252
Phone Number:
Region: United States > North Carolina > Greenville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 22 Hotels in Greenville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Candlewood Suites Greenville 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
The Candlewood Suites Hotel Greenville NC, a Greenville NC extended-stay hotel, is close to Vidant Medical Center Hospital, the VA Super Center Medical Clinic, East Carolina Heart Institute, ECU Health Science Campus, ECU Dental School, ECU School of Medicine, the Children's Hospital of Eastern North Carolina, and offers special medical patient and family discounts. The Candlewood Suites Hotel Greenville NC is conveniently located minutes from the ECU Main Campus & Athletic Complex, the Greenville Convention Center, PGV Airport and is convenient to Greenville's major corporations including Attends, ASMO, Convergys Corp., DSM Pharmaceuticals, Grady-White Boats, NACCO, Overton's and we are the closest hotel to Alliance One in Farmville NC.. Candlewood Suites Hotel Greenville NC puts the amenities where they really count, in your room. Cook meals in your fully-equipped kitchen and relax in the overstuffed recliner while watching movies from our free movie library. Business and government travelers to Greenville can work more efficiently by utilizing executive desks and free high speed wired and wireless Internet access in every room. For personal efficiency, take advantage of the Candlewood Suites Hotel Greenville NC's free guest laundry while exercising in our Candlewood Gym. Stay at the Candlewood Suites Hotel Greenville NC for your visit to the Greenville NC area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Hotels.com, Expedia, Ebookers, TripOnline SA, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Candlewood Suites Greenville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Greenville Nc Hotel Greenville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing