The staff and management here strive very hard to ensure 100% satisfaction of every guest as they have said in response to previous reviews. It is true. They did go above and beyond in trying to ensure a nice check-in and in resolving any issues. They also followed up with phone calls to ensure satisfaction with any issues. Was very happy with that as they wanted to make sure the guest was happy. Angie did a nice job!
The front lobby is high end with granite and nice tiling on the floor. I believe the check-in person was named Demarco. Arrived around 1 a.m. or after w/ no reservation. He was able to secure a room for the night. And turned on the lights and tv for us before we got to the room to give it a cozy feeling. Was nice of him. Since we were getting in late, he even offered an extra hour for check-out in the a.m. if we called to say we needed it, which we did. Unfortunately didn't make the breakfast as we had wanted to sleep in and get rested.
However, there is a Cracker Barrel restaurant just 1 exit or so south at exit 112. Ribeyes steakhouse is also there. There is a Dennys at exit 113 as well. So convenient location.
TV armoir and furniture was nice. See pics below. Beds and pillows were good. Rooms were recently renovated as the hotel was upgrading with new owners. The water pressure in the shower was good. Had 2 microwaves in the room, but no refrigerator.
Nice place to stay! And was a satisfied, happy customer :-)
- Official Description (provided by the hotel):
- Location. Situated in Henderson, Quality Inn is located right off of I-85 on Exit 215, close to Kerr Lake, Vance County Historical Museum, Maria Parham Hospital, VGCC and Owen Davis Park. Additional area attractions include Henderson Indoor Flea Market and Kerr Lake Country Club. Hotel Features. Newly Renovated hotel offers warm homely decor and brand new mattresses/linens etc. The hotel offers a restaurant and bar. Complimentary wireless Internet access is available. The staff can provide tour/ticket assistance and business services. Additional amenities include a large seasonal outdoor pool, RV/bus/truck parking, Banquet hall for events and conference room. TRUCKERS AND FISHERMAN WELCOME off I-85, easy in-out parking. Guestrooms. 75 guestrooms at Quality Inn include micro fridge, safes and complimentary newspapers. Guests can use the in-room complimentary wireless high-speed Internet access. 32-inch flat-screen televisions are equipped with cable channels. Free local and long distance (within USA) calls. FREE continental breakfast with waffles. Additional amenities include coffee/tea makers, refrigerators and hair dryers. In addition, amenities available on request include microwaves, and wake-up calls. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Ctrip TA, Choice Hotels, Hotels.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.