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“Exceptionally Clean Property - Helpful Employees -Great location”

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Best Western Hendersonville Inn
Ranked #3 of 11 Hotels in Hendersonville
Certificate of Excellence
Reviewed 3 November 2012

This hotel rates an A ++++ for friendly employees and clean, clean, clean !! This is a family owned hotel. They are located right off I-26 in Hendersonville, NC. This is a pet friendly property but does not smell like one! When was the last time you could get 5 bars on the wi-fi from inside your room? I skyped with no problems. Our room had two double beds, flat screen TV, lots of pillows on each bed, extra chairs for just sitting, nice desk and rolling chair, microwave and refrigerator. The room was spacious and exceptionally clean. Bathroom was sparkling, with plenty of towels and facecloths. Beds are good but not pillow top. Great breakfast bar - check out the pancake maker machine! Folks, come support a family owned business and enjoy this clean friendly hotel in Hendersonville, NC. You will not be disappointed.

  • Stayed: November 2012, travelled with family
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Thank Betsy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 5 November 2012

Thank you for your recent review of our hotel, your experiences are important to our continued success. Our expert housekeeping staff will be happy to hear that you enjoyed your clean room as well as our "state of the art" pancake maker. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again in the future.

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407 - 413 of 498 reviews

Reviewed 10 October 2012

We enjoyed our stay here, clean, comfy beds, quiet, helpful staff, good breakfast (my husband loved the pancakes from the machine! Iloved the eggs) Being close to I26 made it easy to run into Asheville and other surrounding attractions.

Room Tip: Our room was clean, comfy bed, and had a refrigerator and microwave.
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  • Stayed: October 2012, travelled as a couple
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Thank JodyRB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 17 October 2012

Thank you for your recent review of your stay at the Best Western Hendersonville, Inn, your experiences are important to our continued success. We are glad to hear that you enjoyed your clea room and "comfy" beds, as well as our state of the art pancake machine. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.

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Reviewed 2 October 2012

After checking in, we realized that their sign out front showed a 25% reduction in rates for seniors We went to the front desk and asked the clerk to check our rates--he did and found that we were being billed at a higher rate so we asked for the reduction. He refused saying once the rate was established, he would not change it. Twice I said we would check out and then check back in at the rate advertised on the sign out front. He stated, "you can't do that". The manger was not available so we checked out and they lost three more days as we were booked for a long weekend. Hope they were full !!! A horrible employee with a No customer service attitude.

Stayed: September 2012, travelled with family
1  Thank billfinflorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 17 October 2012

Thank you for recent review of your stay at the Best Western Hendersonville Inn, your experiences are important to the continued success of our hotel. I was deeply concerned to here that you had an unpleasant experience with rates during your stay. I am investigating this situation and will contact you directly to discuss in more detail. I will look forward to speaking with you and it will be my pleasure to serve you again in the future.

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Reviewed 29 September 2012

If you dont do anything else at least eat in the mexican resterant in the lobby of this hotel. it is fantastic. Hotel is good value for money with central location to downtown hendersonville and lake lure, chimney rock area is only about 2 minutes away. apple orchords in season are minutes away.

Room Tip: rooms on back side seem to be quieter. weve been 2 times here and stayed in back first time. front...
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  • Stayed: August 2012, travelled as a couple
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1  Thank nchungryman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 1 October 2012

Thank you for your recent review of the hotel, your experiences with us are important to our continued success. I am glad to hear that you enjoyed stay and the many local attractions, our central location makes it easy to get to all the fun things to do in the area. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again

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Reviewed 21 September 2012

Let me first say, our room, though small, was very clean and comfortable This was an older motel facing the freeway, just too close. Front desk on arrival unpleasant. Free breakfast in tiny area, food just adequate, cereals were out in lobby, inadequate seating. Certainly low on the BEST WESTERN standard you hope to see. To their credit, their landscaping and outdoor maintenance were very nice. The management did contact us later via email, apologized, and said he hope we would give them another chance. JCS

  • Stayed: August 2012, travelled as a couple
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Thank June S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 25 September 2012

Thank you for your recent review of your stay at the Best Western Hendersonville Inn, your experiences are important to our continued success. Our expert cleaning staff will be glad to hear that you liked yor clean room, rest assured that we are in the process of making major changes to our breakfast room to fix the size concerns. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.

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Reviewed 20 September 2012

This hotel worked out very nicely for us. The price was reasonable and the staff was very friendly and helpful. The hotel was very clean and well maintained. The location is good and close to lots of restaurants. The internet was free and easy for both of us to use and we love the flatscreen tvs.I liked that they serve Starbucks coffee but would love bigger cups. Very please with this hotel

  • Stayed: September 2012, travelled as a couple
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Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 21 September 2012

Thank you for your recent review of our hotel, we are always happy to hear about our guests experiences with us. Our expert housekeeping staff will hear that you enjoyed your clean room, we will also be looking in to larger cups for our Starbucks coffee. Please remember us the next time you Hendersonville, NC. area, it would be our pleasure to serve you again.

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Reviewed 14 September 2012 via mobile

Price little high. Rooms clean. Location fair. Restaurants near bye. View not great. Service alittle snobby. Not motorcycle friendly. Breastfast not really a great hot breakfast. Everything you have to ether put in hot water or shap in microwave. Least the pancakes were not and fresh.

  • Stayed: September 2012
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Thank LewisBritt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 19 September 2012

Thank you for your recent review of your stay at the Best Western Hendersonville Inn, our guest feed back is very important to our success. I am dissatisfied to learn that we did not meet your expectations during your stay. Our staff will use your experiences during your stay to improve our hotel. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.

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Additional Information about Best Western Hendersonville Inn

Address: 105 Sugarloaf Rd, Interstate 26 and 64 East, PO Box 669, Hendersonville, NC 28792-9326
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Hendersonville
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Hendersonville
Price Range: £61 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Hendersonville Inn 2.5*
Number of rooms: 99
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Also Known As:
Best Western Hendersonville Hotel Hendersonville
Hendersonville Best Western

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