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“Enjoyed my stay”

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Best Western Hendersonville Inn
Ranked #3 of 11 Hotels in Hendersonville
Certificate of Excellence
Reviewed 9 January 2013

I had a nice and uneventful stay at the Best Western. After shopping around a bit I decided to spend one night. The staff was very helpful and friendly and the hotel was clean and comfortable. The hotel doesn't have the old and ugly bed spreads that many hotels use (and rarely wash) and they use additional bed sheets to create a barrier between you and the blanket which I think is much more sanitary. The room was clean and well equiped with a flat screen tv and mini fridge. Breakfast was good with a decent selection of protein and carbs. The wifi worked well and was easy to use, which is a good thing. Overall, I was pleased.

Room Tip: I suggest asking for a down stairs room as it can get pretty cold while unloading the car.
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  • Stayed: January 2013, travelled on business
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Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 11 January 2013

Thank you for your recent review of your stay at our hotel, your opinions are important to our continued success. We are happy that you enjoyed your clean room, we take a great amount of pride in our hotel cleanliness. We are also happy that you enjoyed our NEW 32" flat screen TV's and triple sheeted beds. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.

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Reviews (498)
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396 - 402 of 498 reviews

Reviewed 2 January 2013

My husband and I stayed here while we were passing through Hendersonville. We had made a reservation a few weeks in advance. The hotel was not filled when we arrived. The reason I mention this was the room that was chosen for us was certainly not up to par. The room was not the cleanest I had been in and the tub in the bathroom looked like someone had tried to peel off the top layer. There was some sort of stick on cover in the bottom of the tub. I could understand renting out this room if your hotel was booked, but it doesn't show care or concern for your hotel and customers when you rent out this type of room when there are other options.
On the positive side, the service was friendly. The hotel had a regular breakfast (pancakes, toast, coffee, juice,...etc..) and it was well stocked.

  • Stayed: December 2012, travelled with family
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1  Thank Sunflower082111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 4 January 2013

Thank you for your recent review of your stay at our hotel, your opinions are important to our continued success. I am sorry that we did not meet your expectations in room cleanliness and in the appearance of the bathroom, rest assured that we will take our comments and suggestions to improve our hotel. We hope that you will visit us again the next time your are in the Hendersonville, NC. area, it would be our pleasure to serve you again.

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Reviewed 30 November 2012

I was exploring Hendersonville, NC and stayed at the local Best Western. The front desk person, an older woman, was there when I checked in and back in the morning. She was very helpful and as friendly as she could be. What a delight. I felt very much at home.

The room was average and clean. I was very comfortable. I slept well.

Breakfast was typical continental food. The arrangement of the items was confusing and took me awhile to figure out where everything was located. Some items were in the lobby area, and some in the breakfast area.

I would not recommend the on premise Mexican restaurant. My fish tacos were yummy, but the staff was stand-offish and slow. I was by myself and wanted a quiet meal. They sat me near a large group celebrating a birthday, even though there were many other empty tables. The noise was awful, though I don't begrudge their good time. I just wanted to be in a quieter area away from the celebration.

  • Stayed: November 2012, travelled solo
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2  Thank Autumn088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 3 December 2012

Thank you for your recent review of your stay at our hotel, your opinions are important to continued success. We are glad that you enjoyed your stay and had a good nights sleep. I am sorry that you did not enjoy your meal at El Paso, the Mexican restaurant on site, they have great food and people are always raving about their service and meals. We hope that you will visit us again the next time your are in the Hendersonville, NC. area, it would be our pleasure to serve you again.

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A Best Western traveller
Newberry
406
Reviewed 26 November 2012

  • Stayed: November 2012, travelled with family
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Review collected in partnership with Best Western
1  Thank A Best Western traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 3 December 2012

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Reviewed 23 November 2012

This is a decent hotel for the price. The service staff were very friendly and helpful. The breakfast selection was fine (I loved the automatic pancake maker). Being located close to a highway, there is road noise which may be difficult to tune out if you're a light sleeper. It's in a good location; many stores and places to eat are nearby.

  • Stayed: November 2012, travelled with family
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Thank Lori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 26 November 2012

Thank you for your recent review of our hotel, your experiences are important to the continued success of our hotel. Please remember us if you are ever in the Hendersonville, NC. area, it would be our pleasure to serve you again.

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Reviewed 23 November 2012

Nice sleeping room, comfortable bed, but tiny bath room. Breakfast was limited to few selections including "plastic scrambled eggs" and greasy sausage links. Price was cheap so you paid for what you got.

  • Stayed: November 2012, travelled as a couple
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Review collected in partnership with Best Western
Thank WILLIAM B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 26 November 2012

Thank you for your recent review of our hotel, your experiences are imprtatnt to the continued success of our hotel. I am sorry that we did not live up to your expectations, although I will say that we offer a very nice breakfast buffet that DOES NOT include sausage links. Please consider us the next timeyour are in the Hendersonville, NC. area, it would be our pleasure to serve you again.

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Reviewed 15 November 2012

I stayed at this hotel for 1 night and overall I was very satisfied with my experience. The hotel is located just off I26 which is a very convenient location and easy to find. I arrived late, but the staff were helpful & the check-in process was fast & easy (I got a prepaid rate which was low). My room was on the back building which I felt was an advantage because it was far away from the traffic noise. The room itself was of best western quality, it was large with a large comfortable bed, desk & chairs and has a fridge, microwave, TV & coffee machine. The room was very clean & everything worked well. The bathroom was also of good size, clean and with a good water flow in the shower.
The only negative thing about this hotel was its wifi which prevented me from giving it 5 stars. The signal was so weak in the room (almost dead) so I had to go down to the parking area & walk in the direction of the reception for it to work.

  • Stayed: November 2012, travelled solo
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Thank Mobz11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 20 November 2012

Thank you for your recent review of our hotel, your comments are important to our continued success. Our staff is very happy to learn that you were pleased with your clean room and our convenient location. Please remember us if you are ever in the Hendersonville, NC. area it would be pleasure to serve you again.

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Additional Information about Best Western Hendersonville Inn

Address: 105 Sugarloaf Rd, Interstate 26 and 64 East, PO Box 669, Hendersonville, NC 28792-9326
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Hendersonville
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Hendersonville
Price Range: £61 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Hendersonville Inn 2.5*
Number of rooms: 99
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Also Known As:
Best Western Hendersonville Hotel Hendersonville
Hendersonville Best Western

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