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“This place has really gone down hill.” 2 of 5 bubbles
Review of BEST WESTERN Hendersonville Inn

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BEST WESTERN Hendersonville Inn
Ranked #3 of 11 Hotels in Hendersonville
Asheville, North Carolina
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“This place has really gone down hill.”
2 of 5 bubbles Reviewed 8 February 2014 via mobile

I was there a few years ago and it was basic but satisfactory in most respects. I stayed there last May and found it shabby, poorly maintained, not particularly clean. The tiled area inside and next to the bath was inexplicably sticky. Though there was daily maid service it was that way the whole time we were there. Also, avoid the Mexican restaurant next door. It is mediocre at best. Basically, this motel is kind of a dump.

Stayed May 2013, travelled on business
Helpful?
2 Thank Robin Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 10 February 2014
Thank you for taking the time to review your stay with us from 9 months ago, your opinions are very important to our continued success. I am distressed to learn that we did not exceed your expectations, we take great pride in providing each of guests a memorable stay. Please consider us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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410 reviews from our community

Traveller rating
    147
    113
    79
    36
    35
See reviews for
148
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55
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Any
English first
Lithonia, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 February 2014

I was very satisfied with my stay at this Best Western. The cleanliness and friendly staff stands out the most as this is where many hotels get it wrong. The room was really clean with a neutral smell instead of perfume or flowery air freshener. I enjoyed having a small refrigerator in the room as well as the HD TV and free internet. The bed was very comfortable and the hotel was quite so I slept like a log. The free breakfast was much better than the usual continental breakfast with pancakes, eggs, fruit, cereals, fruit, Danish, juices, coffee etc. Everyone who I encountered was really friendly and had a lot of pride in the hotel. I love doing business with folks like this. Kudos to the manager and staff.

Room Tip: parking is easier at the upper building
See more room tips
  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 7 February 2014
Thank you for your recent review of our hotel, your opinions are important to our continued success. I am pleased to hear that you enjoyed your clean room, our friendly staff, and your comfortable bed which allowed you to "sleep like a log". Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Taylor Mill, Kentucky
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 January 2014

We were looking for an overnight stopping place on our way to Myrtle Beach. This proved to be a good choice and. convenient location right off the expressway. Easy and quick check-in. We got adjoining 1st flr rooms ( paid more to be on the 1st floor ), rooms clean and a bit snug with the tables in using the cross thru door, flat screen TV's, comfy beds and bedding. Very reasonable price. Glad to have the on-site restaurant to get carry-out dinner. We were also looking forward to the very generous noon check-out, until the snow and ice weather predictions sent us very early on our way. Would choose to stay here again.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 4 February 2014
Thank you for your recent review of your stay at our hotel, your experiences are important to our continued success. I am pleased to hear that you enjoyed your "clean" room, convenient location, and quiet night. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sayre, Pennsylvania
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 January 2014

The bill was cheaper than I expected after looking at the property. Room is typical Best Western. Clean and well appointed with the same paintings and furniture we saw at other Best Westerns on our vacation. The breakfast selection didn't entice us to stay so we hit the road. The shopping plazas are just down the road if you need something.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank paulmatulewicz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 4 February 2014
Thank you for your recent review of your stay at our hotel, your experiences are important to our continued success. I am pleased to hear that you enjoyed your "very clean" room, quick check-in, and our deluxe continental breakfast. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern Kentucky
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 7 January 2014

Stopped here on our way north from Florida. Very clean, fast checkin on a very busy night. 4 of us in room a bit crowded, but it was quiet. Great restaurant connected to the lobby. Free breakfast was just OK.

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Clipperents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 9 January 2014
Thank you for your recent review, your shared experiences help us to continually improve our hotel. I am glad to hear that you enjoyed our quick check-in, clean rooms and Mexican restaurant. Please remember us the next time you are in the Hendersonville, NC. area it would be our pleasure to serve you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 January 2014

A good place to stay, especially with our pet. Clean, nice room, at a reasonable price. Lots of interesting places to visit and things to do in the area, and the Hendersonville BW made for a good centralized base for our adventures. We will definitely return in the future.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Carl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 6 January 2014
Thank you for your recent review, your shared experiences help us to continually improve our hotel. I am glad to hear that you enjoyed our central location and "nice/clean" rooms. Please remember us the next time you are in the Hendersonville, NC. area it would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, SC, United States
1 review
5 of 5 bubbles Reviewed 29 December 2013

Hotel was clean, convenient, and received great service from hotel staff. I will be staying here more. Close to the interstate and plenty of resturaunts around in addtional the mexican rest. on site and a conv. store right next door.

  • Stayed December 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 31 December 2013
Thank you for your recent review, your shared experiences help us to continually improve our hotel. I am glad to hear that our staff provided you excellent service and that you also enjoyed our convenient location and El Paso Mexican restaurant. Please remember us the next time you are in the Hendersonville, NC. area it would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Hendersonville Inn

Property: BEST WESTERN Hendersonville Inn
Address: 105 Sugarloaf Rd, Interstate 26 and 64 East, PO Box 669, Hendersonville, NC 28792-9326
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Hendersonville
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Hendersonville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Hendersonville Inn 2.5*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Hotels.com, Booking.com, Expedia, Agoda, Ebookers and TravelUp so you can book your BEST WESTERN Hendersonville Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hendersonville Hotel Hendersonville
Hendersonville Best Western

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