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“Good Location” 3 of 5 bubbles
Review of BEST WESTERN Hendersonville Inn

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BEST WESTERN Hendersonville Inn
Ranked #3 of 11 Hotels in Hendersonville
San Rafael, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good Location”
3 of 5 bubbles Reviewed 22 August 2014

My family and I needed a place for Fri 8/15 and Sat 8/16. The price was OK $100.00 per night, but not for the rooms we rented. I would say that they should have been priced at $60.00 per night.I will admit that they had been renovated recently, new tiles and granite counter in bathroom , designer color paint and remarkably clean rooms. It was quiet even though right off Hwy. However, it is a older motel and no amount of renovation can change that, currently working on exterior also. There was lots of construction materials in rear parking lot , it looked real junky. Our rooms were in back.The room fit our needs , but not a room that you were excited to come back to after a day out.
But I would like to say that the staff, were really nice and helpful .

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank radval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 4 September 2014
Thank you for your recent review of your stay at our hotel, your shared experiences help us to continually improve our hotel. I am glad to hear that you enjoyed our friendly staff and clean rooms. We are putting the finishing touches on our renovations and we do apologize for the mess. Please consider us again the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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410 reviews from our community

Traveller rating
    147
    113
    79
    36
    35
See reviews for
148
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Any
English first
Hernando, United States
1 review
3 of 5 bubbles Reviewed 6 August 2014

Not the expected BW experience for the reasons stated thus far; toilet took forever to effectively flush, stopped up once, taken care of quickly; noise outside room late at night; bacon half cooked at best first morning. Didn't use breakfast facilities following two mornings.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Laurene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 12 August 2014
Thank you for your recent review of your stay at our hotel, your shared experiences are important to our continued success. I am sorry to hear that you did not enjoy your stay with us, our entire strives to make sure that each guest has a pleasant stay. Please remember us the next time you are in the Hendersonville, C. area, it would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crown Point, Indiana
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

Recently stayed overnight at this Best Western. The room was very clean and the bed comfortable. Easy access to Interstate-26. The front staff was helpful. The breakfast included hard boiled eggs...nice addition. The ice machine in the building I stayed was not operational, but there was another relatively close. The only negative is that the Inn sits right off the truck route (US 64) and if your hearing is great, you might want to request the back side of the building; of course, if you are deaf, it won't be an issue. :-)

  • Stayed July 2014, travelled solo
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Janet46307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 12 August 2014
Thank you for your recent review of your stay at our hotel, your shared experiences are important to our continued success. I am glad to hear that you enjoyed our clean rooms, knowledgeable staff and deluxe breakfast buffet. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Island, NY, United States
2 reviews
4 of 5 bubbles Reviewed 4 August 2014

Great moderately priced hotel. Good service, clean room. Nice self-serve breakfast. Front desk staff is very helpful and knowledgable about the area. Is a very convenient location and good home base for exploring this part of NC. Pet friendly. I will stay here again!!!

  • Stayed August 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Diane S. H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 12 August 2014
Thank you for your recent review of your stay at our hotel, your shared experiences are important to our continued success. I am glad to hear that you enjoyed our clean rooms, knowledgeable staff and deluxe breakfast buffet. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Elizabethtown, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 August 2014 via mobile

I had made reservations for a wheelchair accessible room and a second regular room. However when we arrived they did not have us in an accessible room at all . Finally we were given a room but it was not wheelchair accessible. We were then move to a different room which was wheelchair accessible. We were then charged an extra $10. In the middle of the night we found bugs in the bed and bugs crawling on the wall. The walls were paperthin and we could hear people in the next room all night. We voiced our complaint to the manager the next morning and he seemed not to care and had every excuse for the bugs. He did finally take off the $10. I would not recommend this motel.

Stayed July 2014
Helpful?
1 Thank Kathy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 12 August 2014
Thank you for your recent review of your stay at our hotel, your shared experiences are important to our continued success. I am sorry that we did not meet your expectations during your stay, our staff strives to make sure each guest has a pleasant stay. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Hendersonville hotels

palm harbor fl, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 30 July 2014

hotel will not honer thier advertised rates rate as advertised was 49.00+7.. for weekend stays at check in rate was 159.00- 25% senior rate?????????>WHAT IS THIS? Decieving I have reported this to Best Western headquarters.

  • Stayed July 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
1 Thank Ray W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 12 August 2014
Thank you for your recent review of your stay at our hotel, your shared experiences are important to our continued success. I am sorry that we were not accepting the coupon rate the weekend you wanted stay, the coupon clearly states that rate is based on projected occupancy and we generally sell out on weekends. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 23 July 2014 via mobile

Don't stay here!!loud traffic all night by the road and interstate.Not helpful when you call about charges to your account they say we are with a quest. What are we? Still have charges not returned yet..Very miserable weekend away.Never again!!!!!!

Stayed July 2014, travelled with family
Helpful?
1 Thank sandra s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at BEST WESTERN Hendersonville Inn, responded to this review, 12 August 2014
Thank you for your recent review of your stay at our hotel, your shared experiences are important to our continued success. I am sorry that you were bothered with loud traffic noise, if this was brought to the attention of the staff we would have been glad to move you to a room that would have more quiet for you. Also, feel free to contact me directly at (8285)692-0521 if you have not been billed correctly, I would be happy to resolve this for you. Please remember us the next time you are in the Hendersonville, NC. area, it would be our pleasure to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN Hendersonville Inn

Property: BEST WESTERN Hendersonville Inn
Address: 105 Sugarloaf Rd, Interstate 26 and 64 East, PO Box 669, Hendersonville, NC 28792-9326
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Hendersonville
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Hendersonville
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — BEST WESTERN Hendersonville Inn 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Hendersonville Hotel Hendersonville
Hendersonville Best Western

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