We stayed at the Inn on Church for 2 nights for a wedding that we attended at a nearby summer camp.
We felt there were promises made, but not delivered, and would therefore not recommend this inn without understanding the situation with the food service, in particular.
We had reservations for lodging/breakfast and additionally for dinner on the night of our arrival. We arrived at about 7:45 p.m. and were discreetly told and subsequently advised to dine elsewhere, although we had made a reservation for dinner many weeks prior to our arrival. It seems that 22 gentlemen were being accommodated for a special dinner and we were warned that we would have a very long wait for service. A promise for a reservation after traveling from afar, but no guarantee of service provided. We dined elsewhere.
Upon arrival, we were asked very solicitously, we thought, about restrictions that we might have for breakfast. We said that we don't eat ham or bacon. At breakfast, there was bacon and the server refused to remove it or to bring the meal without it. We were asked about beverages, and we requested milk and were told that there wasn't any, only half and half. The oatmeal was so sugary as to be inedible, although several people in our group had asked for it without the added sugar.The response in a sharp, nasty manner was NO, not possible. It was not service with a smile or southern hospitality at all. The next morning, choices of juice were offered, but then rescinded because "we ran out of it." The cheese filling of the crepes was cold obviously having been improperly defrosted and reheated.
If you provide breakfast, provide it with choices, have enough food on hand, particularly the staples, and sack the rude waitress or at least, train her properly.
As for the inn itself, the doors to the room were improperly fit leaving wide gaps on top and sides--a poor restoration job; there quilts (clean?) hanging from hooks in the hallway and left there-for what reason, I have no idea. A large white refrigerator in the middle of the corridor seemed quite out of place with the attempt at period decor. The armoire in our room was so short as to make it impossible for a dress to hang properly, the floor boards were extremely noisy, there were no toiletries provided and only one tiny bar of soap.
Promises, no delivery. Don't stay there.
- Official Description (provided by the hotel):
- Our 90 year old historic inn and gourmet restaurant is conveniently located one block from Hendersonville's Main Street shops, antique stores, and restaurants. We are only 20 miles from Asheville, in the beautiful Western North Carolina Blue Ridge Mountains. We offer bed and breakfast lodging, a full-service event center with gourmet cuisine, wine list, event facilities, catering services and a single minded dedication to the comfort and satisfaction of our guests. ... more less
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- Also Known As:
- Inn On Church Street Hotel Hendersonville