Our reservation was cancelled by the management staff less than 8 hours before we were scheduled to check in on 10/19. Our reservation was paid in full on 9/24.
Despite our signed rental agreement, the property owner decided on 10/18 that she no longer cared to rent the property. The management staff was admittedly aware that they had rented a property that was no longer available for a full 24-hours before we were notified, or before they attempted to process our refund. As a result, we are unable to apply our payment toward any other last-minute location that may be available for this weekend. Our entire trip has therefore been cancelled, and I am missing my grandparents' 60th wedding anniversary celebration.
- Also Known As:
- Carolina Moon Cabins Hotel Hendersonville