Requested a ground floor, non smoking room. At first was told there was no rooms available - then the clerk said there was one available and had me to sign something about possible additional charge. Due to the noise in the lobby and poor hearing did not understand and went back later and found out that IF housekeeping noticed smoke smell (AFTER we checked out) more could be charged. I explained my daughter has pulmonary problems and we do not smoke and avoid smoking areas, if possible. Said she'd make note so we would not have any problems. The room had a bad cleaning smell and we should have left but didn't. Turned on the fan, and left to get some dinner. Room did smell a little better when we got back. Next morning when checking out ask about the note the other clerk was to have left- it could not be found but the current clerk said that the person that had the room previously also complained of the smoke and smell. Also the breakfast was a joke--uneatable waffles, undrinkable coffee, poor selection of breakfast items. Have stayed at Quality Suites before and have never had such poor service. Never stay at this one again.
- Official Description (provided by the hotel):
- Quality Suites is under new management as of May 2012. This property has a great location, adjacent to Cracker Barrel and several other resturants. We are less than 10 minutes away from various shopping and malls and Union Square in Downtown Hickory. A complimentary full hot breakfast of scrambled eggs, suasage patties and sausage links, biscuits, gravey, hard boiled eggs, yogurt, pastries, waffles, fresh fruits,assorted danishes and assorted cereals is served daily. Outdoor pool is located in the center of our courtyard. Guest laundry is on site. We have a fitness center and business center available to our guests. Pets are allowed with a fee. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Hotels.com, Choice Hotels and Odigeo so you can book your Quality Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Quality Hotel Hickory
- Comfort Suites Hickory
- Hickory Comfort Suites