We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“What I expected”
Review of Quality Suites

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Quality Suites
Ranked #8 of 13 Hotels in Hickory
Greensboro, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“What I expected”
Reviewed 17 May 2014 via mobile

Hotel is older, but has been remodeled. Suites are nice and large and room was clean and quiet. Great value for the money-but still waiting to see how breakfast is. So far, I would plan to stay here again if I need a place in Hickory.
I wish the rooms had HD Tvs. That was one bad side of the room.

Stayed May 2014
Helpful?
Thank 0846nc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurap536, Manager at Quality Suites, responded to this review, 21 May 2014
On your nex visit you must try our breakfast. We are pleased to hear that you enjoyed your stay with us. We do apologize about the TV. We have some rooms with the newer TV'S and hope to have all the rooms updated with the flat screens when the renovations are complete. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

161 reviews from our community

Traveller rating
    59
    51
    23
    15
    13
See reviews for
48
40
9
37
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Derby, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 May 2014

During a recent two week tour, we stayed in many hotels. This had all the facilities that we wanted and was very clean and tidy. It was at least the equal to more expensive hotels. Certainly value for money and I would recommend it.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChelloFN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kissimmee, Florida
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 May 2014

The hotel was welcoming from the moment we arrived. Laura accommodated our early arrival with grace and professionalism and we were given a lovely room in no time at all. I do caution anyone with medical issues to call the hotel beforehand and request a ground floor room as the hotel does not have elevators. The rooms were clean and comfortable and well stocked. We only stayed for two nights while visiting family but I would definitely stay here again when next in the Hickory area.

Room Tip: Upstairs rooms are interior corridors while downstairs rooms are parking lot access.
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank posfur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurap536, Manager at Quality Suites, responded to this review, 25 July 2014
Thank you for sharing your experience about your stay at the Quality Suites. We appreciate your commest and will share them with the staff. It is always encouraging to hear that you have done well. We thank you for being our guest and look forward to seeing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa, Florida
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2014

Clean, recently renovated, extremely pleasant staff, hot breakfast , nice grounds. Pool renovation was being completed with a large pool deck. A very pleasant place to stay. Did I mention how nice and accommodating the staff was?!

Room Tip: We had a King room which included a relaxing "living room" area separated by a partial wal...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank J H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurap536, Manager at Quality Suites, responded to this review, 21 May 2014
Thank you for coming to the Hickory area and staying with us. We hope that you will be in our area again and get the opportunity to be our guests again. Thank you for your compliments. They are greatly appreciated by the entire staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlotte, North Carolina, United States
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 April 2014

Spent one night at this hotel in Hickory and I was very pleased with my stay. We arrived early and were able to get into a room before regular check-in. We were also upgraded to a whirlpool room (which we didn't have time to take advantage of.) The lobby was nicely set up and check-in was simple. We were given a map with directions to the workout room and shown where breakfast was in the morning, although we weren't able to participate in either. The room was very clean, spacious and had everything we needed for one night. Of course there was some wear and tear but nothing worth mentioning. We were happy to have a fridge and were surprised how comfortable our bed was. I would definitely recommend this hotel when visiting the Hickory, NC area.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Meredith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurap536, Manager at Quality Suites, responded to this review, 21 May 2014
Thank you for being our guest and thank you for your thoughtful review. It is very encouraging to hear from our guests that they have enjoyed their stay with us. We look forward to seeing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raeford, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 April 2014

I stayed here last weekend and was given a price quote after calling in my reservation. When I got there I signed for the appropriate charge. The room was surprisingly nice and I anticipated having a nice stay. The staff was fairly friendly.

After I returned home I noticed there was less money in my bank account than I anticipated. When I checked out the charges this hotel charged me $250 more than the agreed on and quoted price! That means for 2 nights they were expecting me to pay almost $500. This is absolutely absurd and I caution anyone who makes transactions with this hotel.

For anyone who reads this from the hotel, I would be happy to amend this review if this money gets returned to me.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lauren9912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurap536, AGM at Quality Suites, responded to this review, 16 April 2014
Dear Fraudulent charges,
We have not had anyone contact us concerning unauthorized charges. Please contact the hotel immediately so that we may rectify this situation. We would also like to apologize for any misunderstantings.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Macon, North Carolina
Level Contributor
383 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 25 March 2014

We stayed 1 night while visiting my wife's mother,who recently had surgery,and is in a nearby rehab facility. We asked for and were given a renovated room on the second floor--- with a king bed,sofa,stuffed chair,desk& chair,refrig flat screen TV, and micro-zapper. Room was larger than a normal room,and it was quiet,and the bed was very comfortable. Batroom is a bit cramped-- but adequate. Shower had plenty of hot water,and a strong flow. Breakfast was just OK. Drycereal,scrambled eggs,sausage,biscuits & gravy,make your own waffle or oatmeal,and a few pastries and rolls,coffee,juice,and milk. No yogurt offered, but when I asked about it the attendant produced a cup of strawberry for me. One small concern---be aware there is NOT an elevator,so if it's an issue to take stairs,get a first floor room,or else look elsewhere( The Best Western nearby also lacks an elevator to its second floor.) my main concern was a lack of security to enter the buidings. I stayed in building #C in the back,the fartherest from the office. The door to the back stairs was always unlocked---no key required ro get into the building--- even at night! If I were a single woman traveling by myself,I would not consider that an acceptable risk. I myself was somewhat concerned that someone could conceal themselves in the stairs or hallway,and be able to attack a guest. I know most hotels do not require a key to enter during the daytime,but i've never before found 1 that didn't secure the entrances at night. For that reason,we won't be returning to this facility,unless that situation is corrected.

Room Tip: For safety---look to another hotel
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kingfather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laurap536, Manager at Quality Suites, responded to this review, 28 March 2014
Dear kingfather

Thank you for taking the time to express your concerns about our hotel. We am sorry that we did not fully meet your expectations. Your concerns will be discussed with the appropriate people to see if the door lock situation can be resolved. We do have security and we have had no problems on site concerning any safety issues.
We are pleased to hear that you found your guest room comfortable. Thank you again for your review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hickory hotels
0.5 mi away
Best Western Hickory
Best Western Hickory
#3 of 13 in Hickory
4.5 of 5 bubbles 407 reviews
0.2 mi away
Red Roof Inn Hickory
Red Roof Inn Hickory
#6 of 13 in Hickory
4.0 of 5 bubbles 197 reviews
0.1 mi away
Sleep Inn
Sleep Inn
#10 of 13 in Hickory
4.0 of 5 bubbles 95 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Baymont Inn & Suites Hickory
0.3 mi away
Crowne Plaza Hickory I-40
0.5 mi away
Hilton Garden Inn Hickory
Show Prices
Show Prices
Show Prices

Been to Quality Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Suites

Property: Quality Suites
Address: 1125 13th Avenue Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602-5176 (Formerly Comfort Suites)
Phone Number:
Region: United States > North Carolina > Hickory
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Hickory
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Suites 2.5*
Number of rooms: 111
Official Description (provided by the hotel):
Quality Suites is under new management as of May 2012. This property has a great location, adjacent to Cracker Barrel and several other resturants. We are less than 10 minutes away from various shopping and malls and Union Square in Downtown Hickory. A complimentary full hot breakfast of scrambled eggs, suasage patties and sausage links, biscuits, gravey, hard boiled eggs, yogurt, pastries, waffles, fresh fruits,assorted danishes and assorted cereals is served daily. Outdoor pool is located in the center of our courtyard. Guest laundry is on site. We have a fitness center and business center available to our guests. Pets are allowed with a fee. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Hotels.com, Booking.com, Choice Hotels, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your Quality Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Hotel Hickory
Comfort Suites Hickory
Hickory Comfort Suites

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing