I wanted to stay in this hotel because I had read some reviews that were positive. When I initially called this hotel for a room with two beds, they told me they were booked up and had no room, but I went through Booking.com and was able to reserve a double bed room. When we wernt to check in, at first they had no record of us getting reservations, but when they saw it was through Booking.com, it was easily remedied. I think someone may have forgotten to key us in. Our room was on the second floor, it was comfy with lots of room and we had a FIREPLACE. It was a little cool in the room, so this was nice. The TV, a flat screen, was big enough to be able to be viewed easily anywhere in the room. My daughters went to the pool, and they said the water was cold. Not only that, when they took two towels, I later realized we only HAD two towels in our bathroom so we had to go downstairs to get more, but that wasn't an issue. We also got extra shampoo since my girls use a LOT of it washing their hair. Later on when I went to turn on a little air, our A/C didn't work, so I called the front desk. They were all set to send someone up immediately but I told them not to worry about sending someone that night as it wasn't that warm, but to put it on the record that it needed to be checked. It seems they are still upgrading their A/C units. They're renovating, so it's expected. We went for their free breakfast the next morning and even though they start at 7, they actually let us get started at 6:45 since we had a lot of people that were coming in and had to leave early. The selection was excellent, but there is a tip jar. Leave a tip, they do a fantastic job. I would definitely stay again.
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- Also Known As:
- Ashford Hotel High Point