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“HIGH POINT PLAZA HAS BED BUGS”

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Radisson Hotel High Point
Ranked #8 of 14 Hotels in High Point
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“HIGH POINT PLAZA HAS BED BUGS”
1 of 5 bubbles Reviewed 29 May 2014 via mobile

I would had rather went to motel 6. Me and two of my kids was exposed to a family of bed bugs we were bitten and the staff instantly refunded me my money I have recorded a video as I was packing up to leave. I am so discussed and sad this happened to me and my kids

Stayed May 2014, travelled with family
Helpful?
9 Thank datiphonechic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corine H, General Manager at Radisson Hotel High Point, responded to this review, 26 August 2014
Thank you for your comments. Unfortunately, even the most upscale hotels are experiencing bed bug problems. However, we take this issue to heart and make sure that when a case is reported the affected room or rooms are treated immediately. We will continue to make sure that the hotel is a safe and clean environment for our guest. We will use your comments as a training tool for our staff.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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429 reviews from our community

Traveller rating
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    104
    69
    62
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Turkish first
  • Any
English first
Melbourne, Australia
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 23 March 2014

If you need to do business in High Point, this place is pretty good. Receptions staff are friendly, rooms are comfortable, internet works and the prices are great. My only complaint was the 'breakfast'. On 3 of 4 mornings we missed out because it took the kitchen staff longer than then 30 minutes we had allotted. Plenty of restaurant staff (almost 1 per table most mornings...) but the kitchen couldn't keep up. Somewhat disappointing.

Been staying in this hotel for years. It always feels like a ghost town unless it's the furniture fair. We keep laughing at the sign above the old cinema across the road - it's been falling down for 3 years now and nobody seems to fix it. We always know we can get a room.

You really need to be 'needing to be' in High Point, there really isn't anything about that would cause you to stay in this location unless you really needed to be there.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris_7777_au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corine H, General Manager at Radisson Hotel High Point, responded to this review, 26 August 2014
Thank you for your comment. We appreciate your patronage. We will take your comment about the sign across from the hotel to the city. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenville, South Carolina, United States
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 16 March 2014 via mobile

We stayed one night in this hotel. The room was clean, however the beds were small. Im use to at least Queen sized beds, we stayed in a double which had two full size beds. The staff was very nice and courteous. They did have a restaurant and a gym.

Stayed March 2014, travelled with family
Helpful?
Thank Keesha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corine H, General Manager at Radisson Hotel High Point, responded to this review, 26 August 2014
Thank you for your kind words. We appreciate your patronage. We will take your comment regarding the beds into consideration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rocky Mount, North Carolina
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 10 February 2014

My wife and I were impressed with our recent stay here. Our room had a king bed.

Pros:

Very Clean

Comfortable bed

Good Water Pressure

Convenient access to parking deck

Tasteful interior updates

Cons:

No complimentary breakfast

Front desk - They weren't bad, but nobody really stood out to us while we were there. One front desk girl was talking loudly enough about her rocky relationship with another employee for everyone to hear. Actually, the janitor was easier to talk to than the front desk people.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daniel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corine H, General Manager at Radisson Hotel High Point, responded to this review, 26 August 2014
Thank you for your comments. We appreciate your honesty. I apologize for the unprofessionalism of my front desk staff. You comment will be used as a training tool for the employees.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Myrtle Beach, South Carolina
Level Contributor
180 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 8 December 2013

Just a weekend getaway. We found the place clean and the staff very efficient. The indoor pool was a plus but a little cool. We came in on Amtrak and the hotel is just around the corner. Very close to restaurants. Christmas activity going on downtown. We will be back.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocky Mount, Virginia
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 25 November 2013

The hotel and room was very nice. It was a quiet weekend in mid November so there was very little activity. My son was disappointed that the pool was close for maintenance but we didn't spend a lot of time there, just a place to sleep really. The lobby was beautiful and the restaurants looked nice. The hotel also validated our parking in the garage next door, which was nice. The room was nice, comfy bed, nice sheets. All the stuff you'd expect in the bathroom.

Yes the area itself isn't great but you can tell that it's going through a revitalization. There are newly opened stores mixed in with boarded up buildings. Not far from the local mall and only 20 minutes from Greensboro, which was where we spent most of our time anyway.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tammy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 12 September 2013

A very nice hotel. Rooms were very clean and the area the hotel was located in was ideal. Staff was very nice and everyone said hello that worked here and that made me feel welcomed. I will definitely stay here again. The beds were comfortable and the bathroom were nice. Overall, a great experience.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PanamanianRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Hotel High Point

Property: Radisson Hotel High Point
Address: 135 S Main St, High Point, NC 27260-5205 (Formerly High Point Plaza Hotel & Conference Center)
Phone Number:
Region: United States > North Carolina > High Point
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 14 Hotels in High Point
Price Range (Based on Average Rates): £
Hotel Class:3 star — Radisson Hotel High Point 3*
Number of rooms: 252
Official Description (provided by the hotel):
Explore the Piedmont Triad region and shop in the "Furniture Capital of the World" during your stay at the Radisson High Point, NC. Our hotel's downtown location places you near the historic Castle McCulloch, High Point Museum and Piedmont Environmental Center. With major businesses nearby and convenient on-site services such as free wireless Internet access and a business center, our hotel is the perfect choice for corporate travelers. Book some of the more than 11,000 square feet of meeting space, which includes a ballroom, a boardroom and meeting rooms, for events of up to 600. We encourage you to take it easy by providing a relaxing indoor pool, a stress-burning fitness center and convenient dining. Bistro 135 specializes in American cuisine with a southern flare, while Pub 135 offers an intimate atmosphere for enjoying drinks. The on-site Marketessen satisfies your snacking needs, and room service is available. 100% non-smoking facility ... more   less 
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Also Known As:
Best Western Plus High Point Hotel High Point
High Point Radisson
Radisson High Point

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