The cabin and area were nice but the amenities and customer service were completely atrocious.
Promise to but:
-did not send email confirmation
-did not provide a working jacuzzi/hot tub
-and most importantly did not provide hot water (it was freezing out).
We ask to be moved to a different cabin because of no hot water, but the manager was not friendly and cooperative. We decided to go to a hotel after they couldn't fix the problem 6 hours after checking in. Skyline would not reply when we try to get our deposit or part of it back due to the terrible service.
Most horrible experience we have ever had anywhere.
- Official Description (provided by the hotel):
- Unbelievable is the word for the Skyline Lodge & Altitudes Restaurant...constructed of Redwood and Granite, begun in 1929 in the Frank Lloyd Wright tradition. Completed in 1965, Skyline offers a magnificent forty mile view and nestled 4,300 feet atop of Flat Mountain overlooking the banks of Big Creek's cascading waterfalls. From the comfortable rooms with balconies and beautiful views to the scrumptious meals at Altitudes , it's definitely a part of Highlands that should be visited and revisited ! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Booking.com, Evoline ltd, getaroom.com and Cancelon so you can book your Skyline Lodge and Restaurant reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Skyline Lodge And Restaurant Hotel Highlands