We spent two nights for a quick family vacation while taking our daughter to camp for the summer. The staff from top to bottom are professional and friendly. They made our stay exceptional. We have all been to establishments who say hello, etc while creating the impression they are simply going through the motions... this is not the case at the Old Edwards Inn. Even the housekeeping staff wishes you a good morning and conveys a genuine desire for your well being. The management of this hotel have nailed great customer service.
Breakfast (Madison)- a true bargain. Great food and top notch staff. My wife and I were discussing the perfect service at the Inn over breakfast, when I jokingly said, "My poached eggs were 10 seconds over cooked." The manager walked over and asked if I preferred my eggs with the yolks more runny. I'm not sure he heard me, but the desire for perfection is obvious.
The nightly rate is expensive by most hotel standards, but the accommodations and service make it a great value. You truly get what you pay for at this Inn.
- Official Description (provided by the hotel):
- Old Edwards Inn and Spa sits atop the beautiful southwest plateau of North Carolina's Blue Ridge Mountains. The acclaimed European style resort fills several blocks filled with amenities, music, dining venues and individually appointed guestrooms, suites and cottages. ... more less
- Reservation Options:
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- Also Known As:
- Old Edwards Hotel Highlands
- Old Edwards Inn