In town for a wedding; we had most of the rooms and quite a few of the houses rented out for this event. We were in the Upper Chalet with our daughter and had rented the Lower Chalet for our son; daughter in law and a second son. We got in on a Thursday, the lights and AC was on for us when we got there so it was obvious that someone been there to set it up for us... That being said I found dead bugs in the bathroom, on the sink and the dish towel in the kitchen had been used and had a sour smell to it. The same was going on in the lower chalet when my son checked in, the dead bugs were on the kitchen floor, quite a few of them. There was also a very strong odor in the Lower Chalet. Housekeeping needs some work. I'm not sure what they did when they came in during the day... Nothing looked different, if fresh wash cloths or towels were a part of the freshen up part, that never happen. Also we had to change the outside light bulb at the door. When we came back that first night it was very dark. I would suggest that outdoor porch light be checked often when it's being rented. On the same note we went up to visit our family at the Birds Nest at night and there wasn't any outside working lights... Very dangerous!
We were very disappointed in the Chalets... With that being said we were there for a very special occasion that took place at the Inn and we enjoyed our time with family and friends. We found everything that took place there was wonderful! The food was very good and the staff was very lovely! The Inn itself is a beautiful place and I would highly recommend it.
- Official Description (provided by the hotel):
- We are a fully restored 1868 country inn and restaurant located 35 miles north of Asheville. We offer individual rooms, suites and cottages plus a variety of packages including Romance, Bltmore, Adventure, Spa and more. Our in-house restaurant, Unforgettable Dining, is just that - unforgettable. ... more less
- Also Known As:
- Mountain Magnolia Inn, Suites And Restaurant
- Mountain Magnolia Inn, Suites & Restaurant Hotel Hot Springs