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“I could not have said better”

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Hot Springs Resort & Spa
Ranked #2 of 3 Hotels in Hot Springs
Reviewed 6 October 2011

Excellent tubs, very clean and awesome get away...highky recommebd

  • Stayed: October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lthrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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180 - 186 of 207 reviews

Reviewed 6 October 2011

Visit date: Oct 3, 2011, Monday, 2:00 P. Jacuzzi and massage only.
Bang for $$...GREAT: Location: private and beautiful...5 minutes from downtown. Tubs: 5 star. Massage: 1hr-deep tissue, 5 star. Facilities: Above adequate, basic, and comfortable.
Pros: ALL jacuzzi tubs, decking, and enclosures are NEW and very private.
Quiet w/ plesant view (through trees & bamboo) of river.
Main bldg, including offices, massage facilities, restrooms, and showers (for
massage customers) are recently and completely remodeled.
All areas were clean & well kept.
Staff were plesant, knowledgeable, professional and helpful.
Cons: Short driveway from highway unpaved but well kept.
Parking area unpaved but well kept.
Parking area and paths to tubs may become muddy in wet/raining weather.
Other:
Mountain Magnolia B&B is close...magnificiently restored, 2 bdrm suite is outstanding [no TV & we left our laptops at home...no cells in dining area]...superb dining.
Iron Horse Station restaurant has good food and service, but slow.
Finally, this area is not Bedford Hot Springs Resort or Heavenly Mt.Resort. If that's what your looking for...go elswhere. Hot Springs NC is a beautiful mountain area w/ friendly folks and resonably priced quality accommodations and services. ENJOY! Remember: Massage therapists income mostly from tips....$15 not too much!!

Room Tip: If you're into B&Bs, you'll "jus luv" Mt. Magnolia B&B.
See more room tips
  • Stayed: October 2011, travelled as a couple
    • Value
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5  Thank bob b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2011

This review is of the campground only, we did not stay in the cabins or use the hot tubs. We stayed at site 543, right on the French Broad River. Would have been perfect, except for the train tracks that were in sight, & the LOUD trains that went through 3-4 times a night. This is a huge campground, & there are sites farther away from the tracks. Nice spacious site, we had two tents, a picnic table & fire ring w/grill, two cars & plenty of space. The first night there were no neighbors, so especially quiet & nice, 2nd night (Saturday) we were not so lucky. Campstore, playground, water & flush toilets were quite a walk away, but available, & there were port-o-pots a short walk from our site. (I liked that we were so far back, away from the RVs & crowds & gladly give up the convenience of indoor plumbing!) Unfortunately, because of the trains, I am not sure if I would camp here again.

  • Stayed: September 2011, travelled with friends
    • Value
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Thank rogueit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2011

Wow! I sure wish I had read some of these reviews before booking our two night camping trip to Hot Springs Resort & Spa Campground. To start with, this is the most crowded campground we have ever experienced, the prices are expensive and it is filthy!!! They try to cram in as many campers as possible which means you are bascially camping right next to your neighbors. There were probably 200 camp sites set up with only TWO bathrooms for the whole place. The bathrooms are like sheds and there was a constant line of people waiting. We went for a walk to see the river but there was no access to get to it without walking through somebody else's campsite. Trash was all over the ground. To top things off, withey decided to do a very loud fireworks display in the evening since it was Labor Day. Our dog was terrified! By the second morning of our trip, I woke up, walked to the bathroom only to find it overflowing with toilet paper and fecies! DISGUSTING. At this point, we packed up our car and left. I had enough of this place! We lost our money we had paid for the second night of the trip because there was no one at the front gate to talk too.

  • Stayed: September 2011, travelled with family
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7  Thank Cheryl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2011

We live only about 2 hours away and wanted a last minute getaway. We called and reserved a cabin on the campground across the street. Since it was off peak timing, the cabin was quite inexperience and we loved it. There was a full size bed and a twin bunk downstairs and a full size loft upstairs. Perfect for a family. The view off the front porch was of a river. We did some hikes in the area and hiked to a lovely waterfall. We also reserved an hour in the hot tub at the spa. We had to wait when we got there because the folks before us would not get out of the tub we had reserved. they ended up getting back up and forcing them out. They, then, had to clean our tub so we ended up being thirty minutes behind. The manager apologized for the rude customers and the delay and even gave us a gift card for a free next visit. The tub is semi private. Meaning you are alone in your tub and there is a privacy fence around your area, but you can still hear the other customers partying and laughing etc in their tubs around you. We opted to go at night to see the stars, moon, etc, however there is a canopy over the tub so you cant really see anything. It was still pretty amazing and we had the best romantic getaway. Cant wait to do it again.

  • Stayed: February 2011, travelled as a couple
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2  Thank TNmomKnoxville_TN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2011

We drove over for the day to visit the Hot Springs Spa. I had heard great things about it from a friend and had heard on radio advertisements that they empty and sanitize the tubs after each use. The location is quaint. We picked a place right by the river. The water was nice and hot and very clear - at least until we turned the jets on. The jets immediately spewed out all kind of filth. We could recognize many *different* kinds of hairs and very large pieces of shedded skin. I jumped out in seconds, but it wasn't quick enough. DISGUSTING! We were gone within 10 minutes of arrival.

  • Stayed: September 2010, travelled as a couple
    • Value
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13  Thank Kay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sandy W, General Manager at Hot Springs Resort & Spa, responded to this reviewResponded 17 August 2011

On August 15, 2011, you did not soak in one of our tubs since you were asked to leave because of inappropriate conduct with our reservations staff. This review is inaccurate!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2011

Nice clean room, very polite staff, loved soaking outside by the river and also in our room.

  • Stayed: August 2011, travelled as a couple
    • Value
    • Sleep Quality
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Thank CHinshaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hot Springs Resort & Spa

Address: 315 Bridge Street, Hot Springs, NC 28743
Region: United States > North Carolina > North Carolina Mountains > Hot Springs
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #2 of 3 Hotels in Hot Springs
Price Range: £81 - £149 (Based on Average Rates for a Standard Room)
Number of rooms: 6
Also Known As:
Hot Springs Hotel Hot Springs

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