Pam, the manager, was as helpful as she could be. Room was very clean, and wifi was solid. Right off 40, with several restaurant options within 1 mile. I will definitely stay here again at future markets.More
- Free Wifi
- Free Parking
Pam, the manager, was as helpful as she could be. Room was very clean, and wifi was solid. Right off 40, with several restaurant options within 1 mile. I will definitely stay here again at future markets.MoreShow less
Thank you for enjoying your last visit at the Quality Inn of Kernersville. We are so pleased you found your accommodations clean as most of our Housekeeping Staff have been with us since 1996. The entire staff appreciates your comments on them. We are blessed to have so many choices for all your dining needs so close by. We all are looking forward to your return visit for the next Market or anytime you are in our area.
Once again thank you for being a valued guest with us.
Pam Donnell GM
Without power we checked into this motel. The Staff was so friendly and helpful. The room was extremely clean and warm. Fed our family great breakfast. Our children loved the cookies.Loved the wifi. Will tell all our family and friends about this property. We will be back.
It was our pleasure to come to your rescue during that horrible ice storm over the weekend. The staff & myself are excited to hear such good comments. I will review them with our staff to honor praise & use as building tools. We hope you will come back under better circumstances & stay again.
Once again thank you for your comments from our entire staff.
Pam Donnell GM
Stayed here during a snow storm due to work obligations. Not a bad place. Somewhat outdated. They do honor gov.room rates. So that is a plus. The continental breakfast was not much more than cereal and toast. But it's free.
Thank you for taking a moment to let other know how your visit with the Quality Inn. We do value your comments & strive to make our guest as comfortable as possible. I hate you overlooked the egg muffins, sausage biscuits & the two types of hot waffles & will consider your comments on breakfast.
I see you found your room clean & the location ideal especially during the that bad weather we experienced & hope you will stay with us again under better weather conditions. All & all you stayed safe during that time.
Once again thank you for your comments & I will use them as a building tool to better our property.
Pam Donnell GM
I checked in early in the morning and then went off visiting my family. When I returned that night, all my luggage and belongings were gone. Staff just stated they couldn't do anything and the same with the police. A bag of clothes was found in the laundry room but they still said no suspects and I probably left the door open. Only my stuff was gone, TV and coffee maker still there. Place is unsafe, run down, and full of thieves.
Carol, I want to take the time once again to apologize for the misunderstanding about your luggage during your last stay @ the Quality Inn. I was so delighted to get to know you & get to the final results of this misunderstanding. I am so sorry on how others handled you & some of the responses you received in this situation.
I will look forward to hearing from you the next time you travel to visit family in our area. As previously discussed please contact me so I can assist in your reservations.
Once again from all our staff we appreciate your business & are glad we got to the bottom of this issue.
Pam Donnell GM
My daughters and I had to come down to N. Carolina to stay for a week before we closed on our house, and to get them started in school (we just moved down from Maine)....We were looking for an extended stay hotel in the Greensboro area, but the reviews left me uncomfortable since I was going to be staying without my husband. I wanted something safe, cheap, and clean. It didn't need to be fancy. I think this hotel fit that bill. The included breakfast was very good in that it offered protein choices like hard boiled eggs, cottage cheese, yogurt, or a sausage biscuit, and typical other fare. There are a lot of truckers stopping and staying for the night because of the proximity to the freeway, which also made travel to Summerfield or Greensboro extremely quick because this hotel sits just off I-40. I utilized the fitness center option, which was just 2 miles up I-40 in Kernersville proper, and was promptly reimbursed when I handed in my receipt at the front desk. The front desk staff were very kind and courteous. The beds and bedding were very clean and comfortable. Again, this is a budget hotel, so no frills, but all in all, a good stay for a good price.
Thank you for taking your time to let others know about your stay at the Quality Inn of Kernersville. We want to take the time to welcome you to our area & if while getting to know the Triad area we can be of assistance with our knowledge of the area please feel free to contact us.
The Housekeeping staff appreciates hearing we made you feel comfortable & you found your room clean. The Breakfat attendent also appreciates you enjoyed your our breakfast facility.
We hope when family or friends come to visit you they also will find accommodations at the Quality Inn a place they would choose to stay at as well.
Once again thank you for your comments & Welcome to the Triad.
Pam Donnell GM
In June of this year I was up for a family wedding and I also had family (Mom & Sisters) coming in from out of town (NY) for the 2 day event as well. Both trips were long and tiring, driving 10-12 hours straight, we just wanted to relax and gain our strength before the big day.
Nellie, the day time manager, made us feel like Royalty, she went out of her way to accomodate us, sending extra towels, pillows and blankets to make us feel at home without us asking! The rooms were fine and the staff always greeted us with a smile and assisted in our needs. To include, they have a full line up of breakfast essentials (waffles and everything)
These haters & complainers writing reviews, are just that, COMPLAINERS, they forgot the term, "you get what you paid for", and if you treated people with kindness and the way you wanted to be treated things would turn around for you.
WE will be staying here again in the near future - Thank you NELLIE - you are awesome, may God bless you.
God bless you for taking a moment & informing us about your experiences on your lat visit to the Quality Inn of Kernersville. We are delighted after a long trip you were treated like "Royalty" by our staff, especially Nellie. The Quality Inn strives to make each & every guest feel that way. We do try to accommodate our guest every needs, if possible. We are proud of our staff & the condition of our property having majority of the same housekeeping staff since the late 90's.
Knowledge of an arising issue usually can be remedied by a call to the front office ( which may be changing rooms) with a helpful staff willing to aide in this process.
We will look forward for a return visit on your next trip to our area & will be delighted to give you the same or better service you encountered on this trip. Once again thank you for your comments.
Pam Donnell GM