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“Nice Condos, Worth the Stay!!!”

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Cambridge Cove At Bermuda Bay
Ranked #15 of 18 Hotels in Kill Devil Hills
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
“Nice Condos, Worth the Stay!!!”
Reviewed 9 July 2012

We just finished our stay at Cambridge Cove in Kill Devil Hills. We were thrilled to be staying on the Outer Banks over the fourth of July holiday (this was our first time). I must say, in speaking for the entire family, this place was perfect! The unit was beautifully decorated, and the pool was a nice added feature. The stairs that people have mentioned climbing are really not as bad as they make it. It is just three short flights in which your car is right there.
The beach is directly across the main road (roughly a 5 minute drive) and restaurants were everywhere. My kids loved the beds and the space that ended up being theirs. The property manager was very attentive to our needs during our entire stay, and gave great recommendations on what to do in the area.
The only thing that I would like to mention is that owner of the property (Mr. Rose) felt he was entitled to come and go in his units as he pleased. I felt this ruined the privacy of our family vacation.

  • Stayed July 2012, travelled with family
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Helpful?
9 Thank Suzie Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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56 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 May 2012

My family and I recently spent Memorial Day weekend at Bermuda Bay in one of the Devonshire Place cottages. The layout of the cottage was perfect! The full and well stocked kitchen made it very easy to go shopping and prepare most of our meals at the cottage, rather than having to go out each time. Having a small infant with us, this made life much easier. I loved how spacious the master suite was and how much room the unit had. The third floor sitting area was a nice getaway with a great view. The washer and dryer was also a handy convenience having a small baby. Although Bermuda Bay is not Oceanfront, it was close enough to 3 public access beaches, that it wasn't an issue. The location was also within minutes of our favorite restaurant, Goombays, along with many other restaurants and the grocery store. We spent some time at the pool as well, walking distance from our cottage. Very clean with plenty of chairs...the covered cabanas were a very nice surprise. We enjoyed our morning walks to the Wright Brother's Memorial, the view from the top is worth the hike! Overall our first experience was a great one. The fact that we only had the long weekend to spend in the OBX was the only downside to our trip.

Room Tip: We stayed in the 2 bedroom Devonshire Place unit. Would recommend buying water when in the OBX.
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  • Stayed May 2012, travelled with family
    • Value
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Helpful?
5 Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greensboro,NC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 April 2012

We spent the weekend at the loacation and it was wonderful. The townhome was 3 stories with 2 bedrooms with a it's own bath, and a full/twin bunkbed on the 3rd floor. The location was extremely close to the Wrightsville Memorial park. It was loaded with board games and cards for entertaining late night if we didn't want to go back. I played my first game of Taboo and loved it.

The layout was a bit wierd and the steps gave us some exercise. The kitchen, living room, and dining room was on the top floor, the second level consisted of the entrance and the two bedrooms and the bottom floor was a den/ bedroom like area.

We will be back again... photos to be added later

  • Stayed April 2012, travelled with family
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Helpful?
3 Thank tynettam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 September 2011

We stayed here in September 2011 after a stay in September 2010. I've read some of the recent negative reviews and don't share their sentiments. The unit we stayed in this time was very nice. Well decorated and even had a finished basement with extra bedding, perfect for kids, that we were not expecting. The bedding in this unit was more comfortable than the unit last year but some of the furnishings didn't suit parties over 4 or so (we had seven). There needed to be a little more furniture in the living room space and more kitchen utensils and such but no major concerns.

I think the key to Cambridge Cove is to realize it isn't a hotel. Each unit is individually owned, decorated and stocked. You can definitely tell how much the owners put in to the unit and whether or not previous renters have been respectful of the property. It could be a little clearer that when you reserve this property, you need to call the 800 # to Kees on the day of check-in to get your unit number and keycode. If you need better directions, honestly that is part of your own responsibility. The Outer Banks is a large area and many things can be hard to find.

If you check-in and are truly unhappy with the unit you're given, call Kees. You deserve to be happy on your trip, within reason obviously.

Off my soapbox. Love the pool!!

  • Stayed September 2011, travelled with family
    • Value
    • Location
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Helpful?
2 Thank DizTravelMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 August 2011

Our family (kids aged 6 and 9) found this property by way of TripAdvisor and we felt that the feedback showed a reasonably priced condo for our August 2011 stay. The reviews here are pretty favorable. However, our experience was very disappointing.

This was our first trip to the Outer Banks (we'll definitely be returning!). Upon arrival on a Sunday, the "clubhouse" was closed. A sign on the door indicated a check-in phone number. Very quickly, we had our combination code for the front door. The property is not necessarily high traffic and seems to have a balance of owners as well as vacation renters. Not having staff on a Sunday was a bit "chilly" but understandable.

The front door was up a flight of stairs to the second level, where my wife came back down to open the automatic garage door. Suprise! The remote for the door was missing. Aside from being an annoyance (the up-down trek to get our car in), it was a security concern as well. We contacted the number right away...because we also had a massive pile of dirty linens at the base of the staircase from the previous occupants. The property manager arrived in less than 15 minutes to scoop up the laundry (giving some excuse that the contracted company should have been back to get it). Fine. Well, we mentioned the missing remote for the garage and he replied that he had four at the office and he would return in less than an hour with a programmed remote. He did not.

The next morning, we stopped in to visit the now open clubhouse. We also wanted to let them know that the unit was pretty filthy. The children's bare feet quickly turned dark after their bath....evidently, the carpets and hard floors were not routinely cleaned. Three people were in the clubhouse from the staff. A woman behind the "desk", another man seated at the desk, and the guy who took our laundry and promised to get us the garage remote. Nobody acknowledged me or attempted to greet me. When I recognized the other guy, I asked him about the remote. He said that he didn't have any and would need to buy a new one at WalMart. It was at this moment that I knew they had no interest in anything but excuses. (they also told my wife that they would be up to clean the unit that day). It never happened.

We spent the remainder of our stay going up and down stairs to get our car in the garage. On our third day, we saw our faithful property manager bobbing up and down in an inner-tube at the pool. Thanks, pal!

The unit had decent space for us with reasonable ammenities. There's a tiny TV in the family room and the couch was clearly broken. The property appears to be about 5 years old and is located close to a mile from the beach. It is an absolute shame that they obviously don't take care of the property because it could be very nice. Previous mentions of the grounds are accurate. It's in sad shape with weeds growing all over in planting beds and landscape rocks. On our last day, a lawn crew came through and ran their mowers over clearly dormant grass and cut the sporadic weeds. Tremendous waste. The videos and pictures that they produced are staged. I laughed when I saw them after our stay.

We will return to the Outer Banks. We will not even consider Cambridge Cove at any price. Lazy and shoddy customer service is unacceptable. Kees Vacations should be embarrassed if they know. There are too many other options that we will look into. Our stay did not ruin our trip, but it becomes the first thing we talk about to friends.

I'd look elsewhere.

  • Stayed August 2011, travelled with family
    • Value
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Helpful?
15 Thank yellowdog14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 July 2011

We stated here last Aug to extend our trip, we rented a home but wanted to get there a few days early. The place was okay, I would not say clean, several bugs and spiders in the house, kitchen was dirty and dishwasher was still filled with dirty dishes. On the last day, Sunday a storm rolled through and the house actually got hit by lighting. It actually put a whole through the roof of the townhome. I understand this is something that was not controlled, but how everything was handled after was a disappointment. The number that was provided for maintence issues was a toll free number, I called and was questioned by the operator, she requested my reservation number and the email for confirmation. I advised she needed to be more concerned that there was whole in the house and to send a maintence person, asap. Once this person arrived, the fire dept was called and we had to vacate the property. This happened quite early in the morning about 7am. The electric was knocked out by the lighting, it actually blew out the fuse box in the house along with the rest of the homes on the same transformer. We were not compensated for anything, I am not saying we should have got our money back, but we had to vacate prior to check in, could not make breakfast because the electric was out, we could have at least been compensated for this. I was aslo very suprised no one contacted us after the incident, it was all handled very poorly.

  • Stayed August 2010, travelled with family
    • Value
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Helpful?
4 Thank boragirlvr6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2011

After reading all the reviews and viewing the pictures from the website we decided to stay in a townhouse over memorial day weekend. As previous reviews mentioned, the directions are not adequate and we guessed our way into the development. Luckily we found it on the first try since it was late at night and we were all very tired. The check-in was great since we only needed a code. At night the area and townhouse looked good and seemed clean. We did find a few cockroaches in the basement and one in the bedroom though. In the daylight we soon realized that the location wasn't perfect. The development is not finished and there is one set of townhomes that was never finished. You can see windows have been broken and some boarded up. Plus one of the townhomes had an open door and a random car parked out front. It made me a little nervous that there were possibly people squatting in the building.
The pool was good but our kids actually seemed to enjoy the beach more. Our kids are 3 and 2 so I was surprised that they were more interested in the pool. The guy working at the pool was very helpful and friendly. The pool does not open until 10am which wasn't convenient since our kids are up at 6am and ready to go.
You can walk to the beach and it's only about a mile. So the location isn't bad. I don't think we'll be back since the development just gave us an uncomfortable/depressing feeling since it was not finished and starting to look run down.

  • Stayed May 2011, travelled with family
    • Value
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Helpful?
1 Thank NCMomto2boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cambridge Cove At Bermuda Bay

Property: Cambridge Cove At Bermuda Bay
Address: 1101 Cambridge Rd, Kill Devil Hills, NC 27948-9511
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #15 of 18 Hotels in Kill Devil Hills
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Cambridge Cove At Bermuda Bay 4*
Number of rooms: 23
Reservation Options:
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Also Known As:
Cambridge Cove At Bermuda Bay Hotel Kill Devil Hills
Cambridge Cove At Bermuda Bay Kill Devil Hills, Outer Banks, NC

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