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“Overpriced”

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Travelodge Outer Banks/Kill Devil Hills
Ranked #5 of 18 Hotels in Kill Devil Hills
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Overpriced”
2 of 5 bubbles Reviewed 8 June 2014 via mobile

Old rooms, relatively clean. Had to ask for some items you would usually find in the room
TV was old and did not work.
Paid $200 for a Saturday night!
Front desk staff very friendly and helpful. Had to take a pet friendly designated room even though we had no pets with us.

Stayed June 2014
Helpful?
Thank Jack B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nagsheadbeachhotel, Front Office Manager at Travelodge Outer Banks/Kill Devil Hills, responded to this review, 30 June 2014
Thank you for taking time to let us know of your recent one night stay. We are a hotel that is actually the 2nd youngest on the beach, though we are 20 years old we have been in a continual state of renovating since new ownership a few years ago. We take pride in offering a clean and comfortable room as well as a rate that is priced to be the best value on the beach. Upon looking at your check in and reservation, you did not book in advance and came on a weekend night where all rates for any hotel on the Outer Banks is higher. Our prices are lower during the weekdays, (Sunday-Thursday) with rates higher on Friday and Saturday, this is the "Norm for all hotels ) you also did stay in a pet friendly room but that being because you were a walk in and all rooms on the entire beach were already unavailable, we luckily did have one room that was vacant with all rooms entirely booked and we did notify you that all we had was the pet friendly 1st floor room, (which all pet rooms are located on this floor for easy access for pet owners and to keep other floors pet free for those who may have allergies to pets) also we did take off a pet fee so you actually paid the same price of a room without pets.You were aware this was all available and still wanted the room, if you had not stayed you would of most likely had to drive at least 2 hrs north to even find a room available, The beautiful Outer Banks is a vacation destination so most people do reserve for the "In Season " April-October and reserve any where from 3 weeks to months in advance. We did not have any complaints from you at check in and the room was not priced high for a weekend night as well as actually being lower than most hotels on the beach. We do strive to provide guest with a great experience and hope that you will visit again, perhaps on a weekday to get the economically priced rates. But please keep in mind we want guest to get there Most Preferred Room whether it is.. pet friendly, ocean view, pool view ect.. and advise guest to reserve in advance and you can get that.You can call us directly at any hour 365 days a year at 252-441-0411. We hope to see you during your next Outer Banks visit.
Sincerely,
Tabitha Filer
Front Desk'
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,080 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Hilton Head, South Carolina
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We could not have been happier with this hotel. The staff went above and beyond to make us feel welcome and made sure we had everything we needed. They gave great recommendations of things to do in the area and places to eat. They really were about the friendliest staff we have ever encountered. The room was on the 4th floor facing the water and gave the most beautiful sunrises ever! The room was spotless. The beds and pillows were top notch. We could not be more satisfied and will definitely stay here again.

Room Tip: Stay on the 3rd or 4th floor facing the ocean for the best view.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank thood34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nagsheadbeachhotel, Front Office Manager at Travelodge Outer Banks/Kill Devil Hills, responded to this review, 31 May 2014
Thank you for taking time to respond and let us know how your recent stay was. It always gives us pleasure to hear that our guest enjoyed and had a great stay while with us. The ocean view rooms do provide a wonderful view to watch the sun rise. We do strive to assist however we can, and have a great housekeeping staff, maintenance, and front desk staff always ready to answer any questions. You can contact us directly anytime at 252-441-0411. We hope to see you on your next OBX stay.
Sincerely,
Tabitha Filer
Front Desk'
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level Contributor
107 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 26 May 2014

We have stayed here 5 times now over the past 3 years. We've always been satisfied. We (my wife and I) just returned from a 3 day stay here at Travelodge for Memorial Day. As usual, staff were professional, helpful, and cordial. Our room was very clean, beds SUPER COMFORTABLE as usual, and the location of the hotel is nicely accessible to the beach, stores, restaurants, etc... Maid did an excellent job on the room while we were out. A great experience, and we would highly recommend this hotel to others. Would have given it 5 Stars - if the morning breakfasts were more nutritional, and better. Needs more fruits, English muffins, and yogurts added - and less breads! I've suggested this to them before, but they've advised that they have to stick with what Travelodge Chain dictates. I suggested that they - tell the chain what we (the people) want, to get the change made. Making this change would make the hotel even more desirable - and a 5 Star (looking out for the people). Other tan this, as I said - hotel is great for the price, clean, and comfortable. We have always been Oceanside, 3rd or 4th floor - this time # 407.

Room Tip: Ask for ocean view side. Very nice view!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nagsheadbeachhotel, Front Office Manager at Travelodge Outer Banks/Kill Devil Hills, responded to this review, 31 May 2014
We always are happy to have our guest come back and join us again, it is like family returning. We are happy that we do have a staff that works hard to provide you a stay that is enjoyable a room that is clean and comfortable and we are always in a constant state of renovating. We are part of a chain but feel we do go above and beyond whenever able. In regards to breakfast food that we provide we are dictated by the Wyndham Chain but actually offer more foods and a coffee that is a Dutch Gourmet than what is offered elsewhere. We have spoke many times and corporate is aware that guest desire more non carb selections. We are hoping in the future to see that approved but with a nationwide chain it does need to go thru the proper channels and approval process. Please do be aware that we take our guest suggestions and do our best to make changes that will better benefit guest whenever we can and this is one that we hope to see approved in the coming year. Until then we do hope you will continue to join us and bear with us as we make changes that we hope do better approve our service and what we can provide. Thank you for your patronage and feel free to call us directly to answer any questions or make a future reservation at 252-441-0411. We are available 24/7 for your convenience.
Sincerely,
Tabitha Filer
Front Desk'
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Travelodge Outer Banks/Kill Devil Hills

Property: Travelodge Outer Banks/Kill Devil Hills
Address: 804 N Virginia Dare Trail, Milepost 8, Kill Devil Hills, NC 27948-7833
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Kill Devil Hills
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Travelodge Outer Banks/Kill Devil Hills 2*
Number of rooms: 96
Reservation Options:
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Also Known As:
Travelodge Nags Head Beach Hotel/Outer Banks Hotel Kill Devil Hills
Travelodge Outer Banks/Kill Devil Hills NC
Travelodge Kill Devil Hills
Travel Lodge Kill Devil Hills
Kill Devil Hills Travelodge
Kill Devil Hills Travel Lodge

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