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“Great location”

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Best Western Ocean Reef Suites
Ranked #2 of 18 Hotels in Kill Devil Hills
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location”
Reviewed 16 August 2012 via mobile

Stayed here for 4 nights, 5 days and could not have been happier. Our second floor room overlooked the pool and ocean. Two decks in our room with a king bed in one bedroom and a Murphy bed in the living room. Had a kitchen that we used to make lunch everyday. There is a nice gas station/convience store across the street that had everything we needed and then some! Not within walking distance to any of the attractions, but ideal for spending time on the ocean and pool. We rented 2 chairs and an umbrella everyday from the hotel that was $20. Maybe a little much but was worth it. Only complaint was the breakfast area was really small and crammed at times. The waffle maker seems to be a big hit and often produces a long wait line. Was told that they are going to start rennovating the whole hotel this year. We will definitely be back to see the progress!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank USAtravelersx4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this review, 22 October 2014
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834 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
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English first
Washington DC, District of Columbia
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 August 2012

The location of this property is good for everything, and the staff was extremely nice. Everyone was helpful and friendly, and offered great suggestions as to the local sites, etc. The rooms are of a good size and the beds were fairly comfortable. The view from the balcony was great and the pool area was nice. There is no restaurant on the property, just The Monument Room, where the continental breakfast is served; it is quite small for the amount of guests that it serves. The room appeared clean on the surface, but if you look beyond that . . . . There was trash behind the bedroom night table which suggested that it needed a good vaccuuming (however, I never saw or heard a vacuum being run my entire stay). More importantly, the linen on our beds were not changed in the three nights that we stayed there. We removed the linen from the murphy bed in the living room where my granddaughter slept after the second night of our stay, and we found out that the maid put the same sheets and blanket back on it. Yikes! I believe that the hotel used students for the cleaning of the rooms, but they obviously need training and some supervision for quality control.

There was ample parking and the environment appeared to be safe. The hotel on the outside is fine but the entire property is in need of a thorough cleaning from top to bottom, and a simple paint job on the ceilings and walls would suffice if Best Western does not have plans to remodel on the inside anytime soon (especially the bathrooms). The cost of the stay (for a group of family members traveling from several states no less) was exorbitant for the amenities offered, understanding that this is beach front property with a great location, I guess.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 1molinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this review, 22 October 2014
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Report response as inappropriate
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Bowie, Maryland
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 August 2012 via mobile

9 years since we visited the obx and decided against renting a house and took a chance on a hotel - we were pleasantly surprised the suite was clean and roomy, the hotel staff was great. Yes, it could use a little updating but that's minor. I'm satisfied as long as I have a clean space and can walk right to the ocean - plan to stay again.

Stayed July 2012, travelled with family
Helpful?
Thank Linthicums
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this review, 22 October 2014
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Report response as inappropriate
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West Virginia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 August 2012

Reserved a suite for the 5 members of my family and baby granddaughter. Had plenty of room for everyone to sleep, cook, watch TV, etc. We were at pool level which was really nice for swimming. Just cross the dune and you're at the ocean.
Parking was a little tight at times, but always found a spot. Breakfast was good with waffles, sausage gravy, and plenty of other items. The dining area is on the 3rd floor with the room being pretty small for everyone coming at the same time, but a little wait would open up a table soon enough.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gsparkjr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this review, 22 October 2014
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Erie, Pennsylvania
1 review
Reviewed 7 August 2012

We stayed here this past weekend. It was a great location and right on the beach. I enjoyed the outdoor pool as well. There's a little gas station across the way that had some good subs and sandwiches. It is also next to a public beach access. Just about everything in Kill Devil Hills is within a mile, which was also convenient. It did seem to be an older hotel, but it was very well maintained.

  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jerry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this review, 22 October 2014
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington
Level Contributor
846 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 401 helpful votes
Reviewed 5 August 2012

We got a two queen beds suite with kitchenette, a murphy bed in the large living room area. Very spacious and clean. Bathroom has two sinks that was great for getting ready from showering @ the rate of $170 per night, it seems to be a great bargain for the mid summer time. Comes with continental breakfast.

The location is just off the main highway, close to Kitty Hawk and Duck going North, and mid point to south Cape Hatteras. Also closer to going back to mainland NC. We definitely would stay here again when we visit..

Room Tip: Book early for summer months, but check out to see if rate drop. In two months, we found the room r...
See more room tips
  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brown_Samantha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this review, 22 October 2014
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville, NC
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 July 2012

Loved the suite with kitchen and nice living area. Amazing sunrise from the balcony. Had "dunes" rate but ocean views are great from second floor. Room was clean, staff was polite and I'd stay there again. I've already recommended to friends. Decor is a little dated and finishes a little worn. But for the price and considering we weren't in the room often, no big deal. Only thing I wasn't wild about...there was a small hole in the ceiling in the bathroom over the tub. I heard running water and walked back in and water was streaming from the floor above. I told the lady at the front desk, there was no follow up to say it was or wasn't fixed. My next shower was really quick wondering if something was going to drip on me from above.

Stayed June 2012, travelled with family
Helpful?
2 Thank AVLTravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynda S, Front Office Manager at Best Western Ocean Reef Suites, responded to this review, 22 October 2014
Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Ocean Reef Suites

Property: Best Western Ocean Reef Suites
Address: 107 S Virginia Dare Trail, Kill Devil Hills, NC 27948-7892
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Kill Devil Hills
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Kill Devil Hills
#2 Romantic Hotel in Kill Devil Hills
#2 On the Beach Hotel in Kill Devil Hills
#3 Family Hotel in Kill Devil Hills
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Ocean Reef Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Best Western Ocean Reef Hotel Kill Devil Hills
Best Western Kill Devil Hills
Kill Devil Hills Best Western
Best Western Ocean Reef Suites Kill Devil Hills, Outer Banks, NC

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