We stayed at the Shutters for a long weekend during our visit from out of state. Unfortunately my ring that I left by the bedside was either stolen or lost in our room during our stay. I addressed this with the housekeeping supervisor and the manager who said he would look into it and get back to me but never did. Unfortunately putting aside the loss, the reaction from staff was more defensive then customer-service focused. I can say that the Kill Devil Hills police department have been wonderful and have handled the situation with professionalism.
Please do not leave any valuables in the room, make sure they are secured.
- Official Description (provided by the hotel):
- Oceanfront location, each room is equipped with two queen beds or one king and a sleep sofa and include a refrigerator,in-room phone, TV with HBO, AM-FM radio and highspeed internet. All efficiencies are equipped with full kitchens. We also have a limited number of King Studio Suites available. Complimentary continental breakfast. complimentary passes to the YMCA. Newly renovated rooms and efficiencies for 2016. ... more less
- Reservation Options:
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- Also Known As:
- Shutters On The Banks Hotel Kill Devil Hills
- Colony Iv
- Shutters On The Banks Kill Devil Hills, Outer Banks, NC