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“Great Value, Super-Quick drive into downtown Wilmington”

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Best Western Plus Westgate Inn & Suites
Ranked #1 of 2 Hotels in Leland
Certificate of Excellence
Reviewed 25 November 2013

We also stayed at this property for a soccer tournament. Because my kids play on traveling soccer teams, we've stayed in many hotels. This one was by far the best. It appears to be a newer hotel as everything was in top shape and clean. The beds were extremely comfortable; not too firm but gave great support. The linens were crisp and there were plenty of pillows. Towels were also thick and larger than what most hotels provide. Another nice feature was the "kitchenette" which consisted of a microwave and mini fridge. My daughter is a work-out a-holic and felt the workout room was perfect. Pool is outdoors so we didn't use that. In the morning there was a very nice breakfast with eggs, bacon, biscuits, gravy, and a waffle maker. There was also your standard "continental" fare. Fruit was fresh, too. Complimentary newspaper made my morning! Although this is not in Wilmington proper, it actually takes less time to get downtown than some of the outlying hotels in the north/northeast region of the city. Would stay here again in a heartbeat! And Lora W., we didn't hear your girls! ;-)

Room Tip: The only recommendation is that I would request a room away from the elevator. We were right next t...
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  • Stayed: November 2013, travelled with family
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Review collected in partnership with this hotel
Thank 2PennStatePitaBabies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded 6 December 2013

We want to thank you for taking time to submit this wonderful review. The hotel staff wants to thank you and the soccer teams for the well behaved teenagers! The hotel has been open three plus years. We take pride in our upkeep, cleanliness and the more than 20 items on the breakfast bar! Again, thank you for the review and looking forward to seeing you again next year!

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735 - 741 of 969 reviews

Reviewed 25 November 2013

Although it was just one night our stay was very good and Kip the front desk manager could not do enough to ensure we just the rooms we had special requested. We had asked for 2 adjoining rooms and Kip made sure he had them ready for us.

  • Stayed: November 2013, travelled with friends
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Review collected in partnership with this hotel
Thank rstarrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded 6 December 2013

Thank you for your visit. I am glad Kip was able to accommodate your adjoining room request. He is dedicated to ensure the guests are taken care of and this is only one of many reasons why he is the Guest Services Manager. Thank you for your stay and we are looking forward to assisting you with any future requests you may have should you be in the area looking for a place to stay.

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Reviewed 18 November 2013

We stayed at this hotel with a group for a soccer tournament. The staff was very accommodating; probably the most helpful staff we've encountered. Many of my team parents agreed with me on that. The rooms were large and clean and well stocked -- the kitchenette area was especially helpful. If you stayed there for this weekend, we apologize that some of our girls got a little excited on Sat. night!

  • Stayed: November 2013, travelled with family
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Review collected in partnership with Best Western
Thank Lora W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded 7 December 2013

Lora, thank you for the response. We are pleased you selected our property for your weekend soccer tournament stay. We are pleased you and the other guests enjoyed their stay. Please think of us first on your next visit to the area!

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Reviewed 17 November 2013

Close to Wilmington,NC, without the traffic and expensive rates. If you are going to Wilmington, look for Leland you will behappy you did it.
Great hotel, clean, great service, free breakfast!!! The staff is very nice and polite.
We came fortwo nights and stay four!!!!

Room Tip: If you come on summer pick first floor, close to the pool
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  • Stayed: November 2013, travelled as a couple
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Thank movingtoaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded 7 December 2013

Thank you for taking the time responding to your recent stay with us. We are glad you enjoyed your visit! Thank you for the reminder of our location. We are only approximately 6 miles from downtown Wilmington, which is closer than many Wilmington hotels and we also have restaurants and shopping in the immediate area as well! Again, thank you for your feedback and have a wonderful day!

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Reviewed 5 November 2013

Stayed overnight after selling my house so I could start my drive north in the morning. Beautiful room, personalized service and great location! Stayed there with my two dogs! It is located right off of 17N and adjacent to a shopping center featuring a Super Walmart and assorted restaurants for your convenience!

  • Stayed: November 2013
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Thank Annette G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded 6 December 2013

Thank you for your feedback! Please remember us as your hotel of choice when returning to visit your friends and family in the area!. Enjoy your new residence to the north!

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Reviewed 4 November 2013

We stayed here and the place is new and very nice. Beds comfy and shower great. 4 of us and we were put into a king room. I was told at booking there would be a sofa fold out for the kids, guess what? they did not have one at all. Then we had only 2 sets of towels. That night after two of us took showers I asked for more at the front desk, the woman at the front desk had a man follow me up and I handed him my used/wet towels and he gave me the fresh ones. CAN YOU SAY AWKWARD> He said he had to account for them. Hello I rented a room for 4. Luckily my parents rented a room too so my kids slept in their room with 2 beds. Otherwise we would have had a huge problem. They had a wedding on Sat so my dad was afraid to go and take the kids to the pool or hot tub. That was awkward as well who wants to go through a wedding party with a bathing suit on. The towel incident left a bitter taste in my mouth so no matter how new and clean we will not be going back.

Room Tip: Stress your number and how many beds you need, they do NOT have sofas that pull out for a bed no mat...
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  • Stayed: September 2013, travelled with family
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Thank Becky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded 6 December 2013

Thank you for taking time to let us know how we are doing. Depending on the room type you received, we do have a King Mini-Suite room which has a sofa that contains a double bed pull-out. The regular king rooms and queen rooms lack the pull out sofa. I apologize for the room types misunderstanding. Our rooms with one King bed only have the two sets of towels. Our rooms with two Queen rooms have 3 sets of towels, as the average is three guests for this room type. With an accurate count of guests at check-in, we will provide the correct amount of towels for everyone staying in the room. We have improved our processes about our towel inventory.

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Reviewed 3 November 2013

Wonderful place to stay when you are in the southern end of the Wilmington area. I would definitely recommend this hotel to others when visiting this area for business or pleasure. You are close to great restaurants, the ocean, and will thoroughly enjoy the area and hotel.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Best Western
Thank Thomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zgooden, General Manager at Best Western Plus Westgate Inn & Suites, responded to this reviewResponded 7 December 2013

Thank you for your feedback Thomas! We are looking forward to your next stay with us.

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Additional Information about Best Western Plus Westgate Inn & Suites

Address: 1120 Town Lake Dr, Leland, NC 28451
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Leland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Leland
Price Range: £67 - £111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Westgate Inn & Suites 2.5*
Number of rooms: 100
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Also Known As:
Best Western Plus Westgate Hotel Leland
Best Western Plus Westgate Inn And Suites

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