My husband and I have been staying at Smokey Falls Lodge for some time. We always enjoy staying here during the summer and winter. We like the rooms and the grounds. We had to get a "big" room this time as the smaller rooms were not available. We stayed 2 nights. The owner checked us in...she never says hello, how are you, glad you chose my motel, etc. She has no personality whatsoever. My husband carries on all the time with everybody and eventually gets a person to smile or say something....NOT HER. The only good thing she did was give us 20.00 off because we stay there so often. Thank you for that but have a little rapport with your customers. People like that and will definitely come back. Also, the big room air conditioner does not keep the room cool. Our suggestion is a ceiling fan. Would make a big difference.
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- Also Known As:
- Smoky Falls Hotel Maggie Valley