I had stayed at this hotel a couple years ago and had a good experience. So when it came time to go back to Maggie Valley, I decided to book here again after reading reviews of numerous other options in the area. The new carpet and beds were great to see. The cleanliness of the room was great. The staff are super nice and helpful. And the breakfast is great. Plenty of options to fill up the kids. One lesson learned is I will be requesting a room towards the back as to try and cut down on morning traffic noise. And if you have a lot of luggage, stay on the bottom floor (no elevators, learned that last time). The ONLY problem I had with the stay had nothing to do with Best Western, but with the indoor pool they have access to with the Microtel next door. The inside of the pool building needs a deep cleaning and the hot tub needs drained, deep cleaned and refilled. I hate to put that on this review because I am not sure of the amount of control BW may or may not have over this, but it has to be said. Otherwise, I think this place is a great stay. They just need to adjust the pricing down some for off season to be more comparable to others in the area.
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- Also Known As:
- Best Western Mountainbrook Hotel Maggie Valley
- Best Western Maggie Valley
- Maggie Valley Best Western