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“great place”

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Best Western Mountainbrook Inn
Ranked #3 of 25 Hotels in Maggie Valley
Certificate of Excellence
Raleigh, United States
1 review
“great place”
Reviewed 29 August 2014

Great Location close to all the things to see. room was great staff was wonderful. Breakfast had more to it then I expected. the pool is not heated enough and when I was there the hot tub was broken but would be repaired later that day.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Francis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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487 reviews from our community

Traveller rating
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    56
    14
    13
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Kodak, Tennessee
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 August 2014

Well kept for an older hotel, however bed was real-loud squeaky and rugs were so dirty (not so noticeable to the eye) that bottom of my feet turned black. Front desk quotes higher rate than found on internet causing you to prove it to them.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Kard38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salina, Kansas
Level 6 Contributor
167 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 26 August 2014

Started off on wrong foot at check in. Biker couple coming in behind us made some derogatory remarks about our state, no fault of motel. If bikers bother you I wouldn't recommend Maggie Valley, they rule here. Most seem really decent. A lot of smoking outside our room, room smelled like smoke but may be from smoke cloud that hung around. Rocking chairs outside of rooms, didn't use because everyone that were using them were puffing away and I'm not sure on what. Also made it difficult to traverse to lobby/front desk area. Rooms dated and worn, but clean. Beds comfortable but sleep interrupted by loud rumbles from bikes. Was led to believe this location scenic and quiet, sits on busy highway with a large percentage of traffic loud bikes. Know better now, will not use this location again. Also note that Wi-Fi will only work in lobby, complained to desk and got the most cockeyed response ever. It was clear the desk clerk could care less.

Room Tip: Any room, just not here unless you are a biker or hang out with them. Not anti biker, just not our...
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Wayne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clayton, United States
2 reviews
Reviewed 25 August 2014

Best Western of Maggie Valley was one of the best overall Hotels I stayed at. Best Western, Asheville, NC was the overall Best. Breakfast & service over Mountainbrook Inn, but only by a spread of butter. Mountainbrook was best for overall location and had much better scenery. The others that were of lower standards towards excellence were: Days Inn - Waynesboro, VA Super 8 - Boone, NC It was the absolute worst. Peaks of Otter - Outdated and no desk, but had a great view. Pineloa Inn, NC - Average, but very clean.

  • Stayed August 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Monticello
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2014 via mobile

Great place to stay. Rooms were clean. Staff were very friendly and helpful! Be sure to ask where to go to eat! They have some great coupons to pass on! We will be back on our next trip there! I wish all places were this nice to stay at! Perfect location!

Stayed August 2014, travelled with friends
Helpful?
Thank Carrie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, North Carolina
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 August 2014

This hotel looks like they have updated the rooms and there clean. The bathroom sink is in the room so it's not easy to get ready without disturbing others sleeping. We would stay here again but it's just average.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Tina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greenville, South Carolina, United States
Level 6 Contributor
144 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 18 August 2014

Hotel was very clean and the room was comfortable. We did not have a chance to try the breakfast bar but the customer service was above and beyond. I did not want to leave the bed it was so soft! The mountain view in the morning was amazing. We will be back here again!

  • Stayed August 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Davmehh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Mountainbrook Inn

Property: Best Western Mountainbrook Inn
Address: 3811 Soco Rd, Maggie Valley, NC 28751
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Maggie Valley
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Maggie Valley
#6 Family Hotel in Maggie Valley
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Mountainbrook Inn 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Mountainbrook Hotel Maggie Valley
Best Western Maggie Valley
Maggie Valley Best Western

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