I planned this trip with my family 6 moths in advance and they ruined it at all. I booked the cabin online on June paying $200 in advance. Two moths after booking they sent an email saying that they had changed the cabin because the cabin they gave us when foreclusure and It was ok for us as long we still have place to stay. In December 28, 2010 we flew from Miami to Asheville. When we got to the resort around 8:00 pm the manager told us by phone because it was late and they work until 5:00 pm that there was a problem that the water was running slow something that was not true because in reality there was not running water not even a drop. So we wait until next day in the morning to complaint so we did and the manager told us that he was going to fix the problem like 2 hours after the manager sent a guy with with bottles of water what a joke... they pretended that we were to stay 5 days taking showers bottle by bottle and do we have to flush the toilet using bottles too? what happened in the mains of those people? I book moths in advance and I paid like $2500 to be relaxed and enjoy Skiing too not to do the not so brilliant idea they had for us.They could informe me at least days before arriving but they did not. They gave us full refund but that is not the idea and that was not part of the pan. Thanks God we could find an hotel in the middle of the season. I could not believe that that was happening to us when we planned everything in advance by the book. In addition to all before arriving to the cabin we spent almost $500 in food because they told us that was not supermarket near by. Well that is my story and I hate these people they could do better.
- Official Description (provided by the hotel):
- The Scenic Wolf Cabins at Wolf Ridge are a collection of 27 large, upscale cabins perched at 4,300 ft at the top of a mountain! Enjoy 70+ mile views from all of the back decks, private hot tubs at most properties, and a seasonal glass-enclosed swimming pool. Many of the cabins also offer game tables, multiple fireplaces, and are pet-friendly. Each cabin sleeps between 6 and 12 guests, and are perfect for family vacations, reunions, and group retreats. The cabins are only 45 minutes from downtown Asheville, and are just minutes from the Wolf Ridge Ski Resort! **Properties Managed By: Carolina Mornings, Inc., A NC Real Estate Broker** ... more less
- Also Known As:
- Scenic Wolf Mountain Hotel Mars Hill