We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hampton Inn is good value.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hampton Inn Charlotte / Matthews
Ranked #2 of 12 Hotels in Matthews
Certificate of Excellence
Reviewed 17 July 2014

Recently we stayed at the Hampton Inn in Mathews. We found it to be comfortable,well managed and well run. It was an excellent location for our visit with family and friends. Other than a sticking bathroom door,no bathroom fan, and not too tasty orange juice, we enjoyed our one night stay.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Arnold S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this reviewResponded 21 July 2014

Thank you for your review of the Hampton Inn Charlotte/Matthews through the TripAdvisor website. The entire team here at the Hampton Inn Charlotte/Matthews works very hard to provide a clean room and friendly surroundings for every guest, every visit. I will ensure Taylor is recognized for her friendly demeanor and positive attitude. We really value our guests and want to make sure we can support them no matter what their need may be during their visit. Please keep us in mind on your future visits to Charlotte/Matthews. Thank you for your patronage!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (486)
There are newer reviews for Hampton Inn Charlotte / Matthews
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

313 - 319 of 486 reviews

Reviewed 16 July 2014

Booking on line you don't always know what you are really getting. HOWEVER, this Hampton is the real thing. Courteous customer service, clean rooms, friendly staff and VERY conveniently located with many types of restaurant choices. We loved our four day stay. Hop on the freeway and get downtown quickly to the Time Warner Arena. Safe location, thank you

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this reviewResponded 21 July 2014

Thank you so much for your wonderful response through Tripadvisor! Your review was one of the most complementary reviews we have ever recieved! It really made us happy to hear that you had a great stay! Thank you for choosing the Hampton Inn Charlotte/Matthews for your grandson's JT concert. I will make sure that the staff is recognized for her positive attitude and friendly demeanor. Having satisfied customers is the best marketing a hotel can recieve. Having past guests who spread the word about how enjoyable their stay had been will really resonate with future guests. We welcome you to return for all your visits to Charlotte/Matthews because we LOVE HAVING YOU HERE!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

Matthews is a darling little town with fabulous restaurants (Kristopher's, Sante and Cafe 157 were excellent!!). The hotel staff here really goes beyond the norm to make your stay a pleasurable experience. The beds are soft and the pillows plump, and the staff makes the experience a memorable one. Great value for the $$

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank dmesticgoddess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this reviewResponded 16 July 2014

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued guests. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. Knowing you had a wonderful nights rest and your room provided everything you needed is the staff's ultimate goal. Your responses helps us to provide superior customer service to all the guest's of the Hampton Inn Charlotte Matthews. Thank you again for your response and we look forward to serving you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

We came in from Jacksonville, Fl for a Justin Timberlake concert. From the moment we arrived until we left, staff was very friendly. Clean, comfortable rooms. Nice breakfast choices. Great locations with plenty of places to eat nearbly. We had originally had reservations at another hotel nearby but after reading reviews, decided to change. Found out about this hotel from this review website. So glad we changed! The only complaints I read about were the breakfast but we were coming from a hotel that did not include breakfast, so any breakfast was a bonus. We were pleased with it. Variety of cereals, yogurt, fruit, oatmeal, juices, waffles and sandwiches. As well as bagels, toast etc. We had no complaints! The only complaint I would have would be about the pool. It appears it needs a good scrubbing because there was a build up of what appeared to be algae on the steps and around different areas of the pool. We enjoyed being out there getting sun but was a little worried about being in the pool which prevented us from staying out there longer since it was so hot and afraid to cool off in the water. Other than that, hotel was beautiful, clean and comfortable. If we were to ever travel back to Charlotte, we would stay there again without hesitation and I would highly recommend it to anyone. We stayed 4 nights but would have loved to stay longer!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
Thank babynaz6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this reviewResponded 15 July 2014

Thank you for the response through TripAdvisor. Our goal is to provide a consitent product with great service. Our staff goes out of there way to make your stay enjoyable. I will ensure that the staff is recognized for their efforts to make your last visit memorable. I am proud to say that the Hampton Inn Charlotte-Matthews has the best staff in the Matthews area. This allows us to keep great customers like you coming back to our property. Thank you for choosing Hampton Inn Matthews! We love having you stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

We arrived late in the evening and were greeted with a friendly warm hostess who had our papers ready to go. She offered us hot coffee and cold drinks and made sure that our needs were met. We arrived in our spacious and clean room (no sign of cigarette smoke!) and relaxed.
Our only complaint was that the mattresses were not of good quality and we both woke up with achy backs. We would probably stay again, even with the mattress problem.

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Donia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this reviewResponded 15 July 2014

Thank you for your review of the Hampton Inn Charlotte/Matthews through the TripAdvisor website. The entire team here at the Hampton Inn Charlotte/Matthews works very hard to provide a clean room and friendly surroundings for every guest, every visit. We are glad that you found the shopping and restuarants near by helpful. We will make sure to take a look at the mattress in the guest room where you stayed because our guests usually rave about how good their sleep is, here at the Hampton Inn Matthews. We really value our business travelers and want to make sure we can support them no matter what their need may be during their visit. Please keep us in mind on your future visits to Charlotte/Matthews. Thank you for your patronage!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Hotel was very clean and pleasant. Excellent service from the front desk to houskeeping and the breakfast host. I would like to especially thank Monique the Hospitality host with the morning breakfast. She was extremely friendly and helpful!!!

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Service
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this reviewResponded 15 July 2014

Thank you so much for your wonderful review of the Hampton Inn Matthews on TripAdvisor. All Hampton properties strive to ensure that each guest receives a freshly made bed and a spotless room every stay. It warms our hearts to hear that you enjoyed your stay because that is what our goal is for every guest who visits this hotel. I will ensure that Monique is recognized for her postive attitude and friendly service. We would love to extend a heartfelt thank you and let you know that you will always be welcomed back here at the Hampton Inn Charlotte/Matthews! We love having you here!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

The rooms were clean and neat and the breakfast was fine. There seemed to be a wide swing of temperatures with the air conditioner so that we were either hot or cold but other than that, we thought it was a good hotel and worth the price.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Donald G K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
carmentrout, General Manager at Hampton Inn Charlotte / Matthews, responded to this reviewResponded 7 July 2014

The Hampton Inn Charlotte Matthews loves to hear good responses from our valued guests. Thank you for your recognition through Tripadvisor of our entire team's dedication to providing a great stay, every visit. Know that our operation is constantly working on ways to improve on the details to ensure you can expect an outstanding stay every time. Knowing you had a wonderful nights rest and your room provided everything you needed is the staff's ultimate goal. Your responses helps us to provide superior customer service to all the guest's of the Hampton Inn Charlotte Matthews. Thank you again for your response and we look forward to serving you in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Matthews
Show Prices
Show Prices
Show Prices
East Forest
Fairfield Inn & Suites Charlotte Matthews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Charlotte / Matthews? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Charlotte / Matthews

Address: 9615 Independence Pointe Pkwy, Matthews, NC 28105-2782
Phone Number:
Region: United States > North Carolina > Matthews
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Matthews
#4 Business Hotel in Matthews
Price Range: £73 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Charlotte / Matthews 3*
Number of rooms: 91
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels Direct, Booking.com, Hotels.com, TripOnline SA, Ebookers, Evoline ltd, 5viajes2012 S.L., Cancelon, HotelQuickly and getaroom.com so you can book your Hampton Inn Charlotte / Matthews reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing