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“Great service”

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Econo Lodge Inn & Suites Matthews – Charlotte
Ranked #10 of 12 Hotels in Matthews
Reviewed 19 October 2011

We had a very good experience at this hotel. Great service, great rooms, staff is excellent.

  • Stayed: October 2011, travelled with family
    • Value
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Thank RobertofNOLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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29 - 32 of 32 reviews

Reviewed 3 October 2011

No pic for reservations, no access from main rd, street access into the back of the parking lot was gated, chained and padlocked, looked like an abandoned hotel. When we finally found an access to the front it was down a beat up full of pot holes service street behind some old strip malls. I never went into the room but asked if I could cancel the reservation and the attendant would not even think about it. I asked if I could use the reservation at another econo lodge about six miles down the road that actually looked like they were in business and he said no. This place shouldn't be in business the way it looks. It looks very unsafe!!!! Nobody should have to stay in a place like this feeling unsafe and not be able to cancel or get their money back. I will turn this into the BBB!!!!!

  • Stayed: October 2011, travelled with friends
    • Location
    • Cleanliness
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Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2011

Great hotel, The staff was extremely friendly and helpful. The room clean and the beds comfortable. Check-in took maybe 2 minutes, and the guy at the desk was very friendly and helpful with restaurant recommendations. The room was clean and comfortable. We would stay here again.

  • Stayed: September 2011, travelled with family
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Thank troysmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2011

The door to our room was broken, when we tried to go to breakfast in the morning we couldn't get out. The manager came and showed us the "special" way to to open the door since the spring in the handle was broken. He was already aware of the problem, but did not apologize or offer us a different room. The so called Deluxe Breakfast consisted of coffee, orange juice, milk, oatmeal packets, fruit loops, corn flakes and some packaged pastries.

  • Stayed: May 2011
    • Value
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Thank Kapops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Econo Lodge Inn & Suites Matthews – Charlotte

Address: 1938 Moore Rd, Matthews, NC 28105-4750
Region: United States > North Carolina > Matthews
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #10 of 12 Hotels in Matthews
Price Range: £53 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Econo Lodge Inn & Suites Matthews – Charlotte 2*
Number of rooms: 65
Reservation Options:
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