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“Great stay”

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Hampton Inn Charlotte / Monroe
Ranked #1 of 8 Hotels in Monroe
Certificate of Excellence
The Villages, Florida
Level Contributor
206 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great stay”
Reviewed 6 May 2014 via mobile

Our daughter had selected this Hampton Inn for wedding guests and it was a great choice. Very upscale atmosphere at reasonable price. Staff could not be more accommodating. Very responsive whether housekeeping or sales (David and Gloria). Rooms very nicely decorated and practical. Rooms very clean and exceptionally comfortable beds , we wanted to take one home. Excellent breakfast included, offered variety for adults and children. We had rehearsal dinner catered at hotel and their caterer was excellent. A great selection of Carolina BBQ for all. Everyone was just helpful. Front desk offered suggestions for restaurants, things to do, directions, transportation to wedding venue. Definitely, contributed to a great destination, Morning Glory Farms, Wedding Weekend.

Stayed May 2014, travelled with friends
Helpful?
Thank Vincent M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, 12 June 2014
Dear Vincent,

We cant thank you enough for the kind words in your review of our hotel! You and your family were a lot of fun and we really enjoyed having you stay with us! Thanks for also mentioning the caterer that we use for banquets and meetings. There isn't anything they dont make fabulous! Hope to see you again on your next trip to the area!
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466 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
Monroe, United States
1 review
Reviewed 4 May 2014

Customer satisfaction was at 0%. The hotel understands "PAYMENT" and not service. The bathroom shower had a past guest hairs in it. The shower had no pressure and the smoke detector battery kept going off.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lamar A P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, 12 June 2014
Dear Lamar AP,

Thank you for your review of our hotel! I am very sorry to hear about your room concerns and I thank you for making us aware of your experience. We share our reviews with our staff and will make sure this does not happen again in the future. I hope you will give us another opportunity to make a great stay for you if you are ever in the Monroe area! If you are again in the area please contact me directly and I would be happy to make this up to you!
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Asheville, North Carolina
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 3 May 2014 via mobile

Stayed here while in town for the Queens Cup Steeplechase. I had a very clean and comfortable room. Decent breakfast the next morning as well. No complaints, just a good basic room. That was all I needed so happy with this hotel.

Stayed April 2014, travelled with family
Helpful?
Thank stephie0910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, 12 June 2014
Dear Stephie0910,

Thank you for choosing to stay with us while in town for the Queen's Cup horse races! That facility is not to far from the hotel and certainly a hidden gem to our city! We are happy to hear you enjoyed your stay and hope to see you again for next year's race!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenwood, South Carolina
Level Contributor
216 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 2 May 2014

They first could not get me the credit card authorization form I needed to pay for my employees rooms. Then, when my employees get there, someone had cancel the rooms, and finally, to add insult to injury, they charged me twice for the same two rooms.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Eduardo N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, 12 June 2014
Thank you for speaking with me so that we could clear up the error in the reservations and I hope you were satisfied with the outcome. We hope you will stay with us again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bumpass, United States
1 review
Reviewed 30 April 2014

Your hotel was close to everything we needed. The staff was courteous and friendly and the rooms were comfy. Breakfast was delicious and plentiful. It was great to have breakfast provided and not just donuts and coffee but real breakfast.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Laurien J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, 12 June 2014
Dear Laurien J,

Thank you for choosing to stay at our hotel! We are happy to hear that you enjoyed your stay with us! Thank you for mentioning our hot complimentary breakfast! We have a menu that changes daily and every choice is as delicious as the last! We hope to see you again on your next trip to Monroe!
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Charlotte, North Carolina
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 April 2014

We were in town for a tournament with our kids and stayed here for 2 nights. We checked in very late and the young man at the counter Friday night (Saturday morning, really) was courteous and very helpful to us, including securing a roll-away bed for our youngest.

The lobby was nice enough and everything looked fine. The elevator had some trash in it. The hallway leading to the ice/vending machine had trash in it. Probably just a result of a busy Friday night. When I got up at 6:00 AM all of it was gone, so I am guessing that nice young man at the counter or an early housekeeper made rounds and cleaned it all up.

The room was very clean EXCEPT for one spot: behind the bathroom door. It appears the housekeeper cleaned the bathroom well but didn't look behind the door, which left a few small hairs behind it. Ewww. But, the rest of the room, again, was very clean.

Breakfast was your run of the mill efficiency chain breakfast. Powdered eggs and thawed biscuits and gravy one morning. Factory made cheese omelets and potatoes the next. There were bananas and apples, cereals, bagles, pastries, etc, as well. Nothing fancy, but not terrible. Same as any other mid-level chain.

The air in the room worked OK. It was a little warm. In the last 8-weeks I have stayed at Holiday Inn Express, Courtyard by Marriott, Hilton Garden Inn, Fairfield Suites, for other tournaments and none of them seemed to have great working air units in the rooms.

This hotel is not near a highway, which is a refreshing change of pace. It was fairly quiet. The only weird noise was from the room above us flushing the toilet and hearing the water shoot down the pipes. That seemed unusual.

There's plenty to do and shopping and restaurants all up and down the main road in each direction.

If I am in the area again I would certainly consider staying here again. It's not a bad place at all.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FredP0909
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, 12 June 2014
Dear David J,

Thank you for your review of our hotel! It sounds like you must travel a lot and thank you for recognizing all of our ammenities for guests to enjoy. We appreciate you staying with us and your loyalty to our brand!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wichita, Kansas, United States
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 April 2014

Staff was great, room was clean, meeting rooms were kept stocked while we had our meetings. As usual Hampton was as I expected, when I am in the area I will be staying there again. It is also in the central of a lot of things to do.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Callen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison M, General Manager at Hampton Inn Charlotte / Monroe, responded to this review, 21 April 2014
Dear Callen,

Thank you for your review of our hotel! I am happy to hear you enjoyed your stay with us and that your meeting was a success! We look forward to seeing you on your next visit with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Charlotte / Monroe

Property: Hampton Inn Charlotte / Monroe
Address: 2368 Roland Dr, Monroe, NC 28110-8522
Phone Number:
Region: United States > North Carolina > Monroe
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Monroe
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Charlotte / Monroe 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Located in the beautiful countryside town of Monroe, NC with quick access to nearby Charlotte, this Hampton Inn hotel offers spacious, comfortable rooms, free Wi-Fi, free hot breakfast, and amenities like an outdoor pool and fitness room. Come stay in the peace and quiet in the rolling hills of Monroe, NC and experience the Hampton brand of hospitality! ... more   less 
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Also Known As:
Hampton Inn Monroe Hotel Monroe
Monroe Hampton Inn

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