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“Clean and Accommodating Environment”

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Hilton Garden Inn Charlotte / Mooresville
Ranked #2 of 14 Hotels in Mooresville
Certificate of Excellence
Reviewed 11 June 2014

We chose this location for a rest stop on our trip back home from Florida. It is conveniently located, neat, and accommodating. We selected the Bed & Breakfast package and enjoyed the meal a lot (since we avoid processed foods, the fresh fruit and omelets just hit the spot). The room and bathroom were tidy, bed comfortable, and the night's rest quiet and peaceful. The complimentary Internet access was also a great perk.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Karolina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this reviewResponded 17 June 2014

It is nice to read how much you enjoyed our Bed & Breakfast package during your stay here at the Hilton Garden Inn Charlotte / Mooresville. Thank you for such a nice review and for your business. We hope to see you again on your next trip.

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407 - 413 of 561 reviews

Reviewed 6 June 2014

I would give this hotel a five star review except for the nauseating odour in the room. Everything was fine at check in. We enjoyed the ice cold fresh fruit water, staff were all very pleasant. Room was clean. Shortly after we arrived an extremely strong odour permeated the room. We thought it was perhaps some form of deodorizer that the maid had used. However, the smell did not abate, and in fact, it made us cough and it also irritated our eyes. I spoke to the maid who was in the hall and invited her to smell the room.She said it wasn't the deodorizer that she uses and that she couldn't understand where the smell was coming from. To be fair, the front desk did indeed move us into a different room. Here's the thing. My main request was a room in quiet location. The second room they placed us had a huge air conditioning unit right outside it that made a lot of noise. Between the unacceptable odour of who knows what, then the noisy huge air conditioning unit right outside our window, I'm not at all impressed by this hotel. Possibly we just had bad luck?

  • Stayed: June 2014, travelled as a couple
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1  Thank susan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this reviewResponded 10 June 2014

I assure that your feedback is incredibly important to us and that I will definitely keep your review in mind to improve our in-property experience. I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town.

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Reviewed 4 June 2014

We were part of a wedding group with established rates--everything in this hotel was excellent. Breakfast was personalized and fantastic! Loved the parking garage in the basement (ground floor)to go straight to your floor..had to use room key to access door to elevator. Lobby had fruit flavored water and tea and coffee as you enter the hotel. All was great!!!

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this reviewResponded 6 June 2014

We are glad to read how much you enjoyed your stay here at the Garden Inn Charlotte / Mooresville during the wedding. Thank you for such a nice review and for your business. We hope to be seeing you again soon.

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Reviewed 4 June 2014

enjoy my stay. the buffet breakfast was excellent. the remote made it difficult to enjoy the TV. the coffee in the lobby was offered 24 hours. staff kept the coffee fresh. showerhead was excellent for a refreshing shower. staff acknowledged you at all times.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hilton Garden Inn
Thank Marilyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this reviewResponded 6 June 2014

Your complimentary review of our hotel the Hilton Garden Inn Charlotte / Mooresville is much appreciated! Hopefully, we'll have the opportunity to host you again soon.

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Reviewed 3 June 2014

I stayed in many different hotels in this area, but the Hilton Garden Inn is one of the best hotels! The location of the hotel is right off the exit on I-77. Very nice reception area and friendly staff. Rooms as usual with this hotel brand. Clean bathroom and enough space in the room itself. The hotel also offers a bar area where you can get drinks and meals in the evening. They serve cooked breakfast (not included in the room price). Free wifi access etc (as usual with Hilton). Will stay there again!

Room Tip: Stayed twice within one week there. First I had a room on the 1st floor and then a room on the 3rd f...
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  • Stayed: May 2014, travelled on business
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Thank Markus B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this reviewResponded 6 June 2014

We always enjoy hearing from our guests! Thank you for posting such a pleasant review of our hotel the Hilton Garden Inn Charlotte / Mooresville. We hope to see you again soon!

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Reviewed 30 May 2014

not good service,wait time,check in,noise,had to move,i expected brtter from the hilton brand.i have stayed at several hilton properties.most of my stays are nice.not sure what the deal is with this particular hilton hotel.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Hilton Garden Inn
Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this reviewResponded 3 June 2014

Thank you for your honest feedback. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

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Reviewed 29 May 2014

Great place, great staff and fair pricing for a quality stay. I travel to Mooresville a few times a year and have stayed at other hotels in the area. I always come back to the Hilton for the quality and professionalism they provide.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Anthony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this reviewResponded 3 June 2014

Thank you for being a return guest here at the Hilton Garden Inn Charlotte / Mooresville. Your business and your review are greatly appreciated. We hope to see you again soon.

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Additional Information about Hilton Garden Inn Charlotte / Mooresville

Address: 159 Gateway Blvd, Mooresville, NC 28117-5540
Phone Number:
Region: United States > North Carolina > Mooresville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Mooresville
#2 Family Hotel in Mooresville
#2 Business Hotel in Mooresville
Price Range: £81 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charlotte / Mooresville 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte / Mooresville Hotel Mooresville
Mooresville Hilton

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