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Hilton Garden Inn Charlotte / Mooresville
Ranked #2 of 14 Hotels in Mooresville
Certificate of Excellence
Altoona, Pennsylvania
Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Noise”
Reviewed 30 June 2014

Get even numbered room. Noise from Interstate 77 tough to sleep through! Over all nice place to stay, as this is our eighth time. Staff is nice and helpful. Beds are OK. Location is great for us as my Son lives close by.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank conductor70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review, 2 July 2014
We are sorry for the problems you encountered but are glad to read you think our hotel is a good value. Thank you for your review and for your business. We look forward to your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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516 reviews from our community

Traveller rating
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    103
    34
    9
    7
See reviews for
172
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Korean first
  • Spanish first
  • Any
English first
Erie, United States
1 review
Reviewed 29 June 2014

Hilton Garden Inn in Mooresville was a good value for the price. The staff was very friendly and helpful. The hotel was clean and the location is close to everything including interstates. Check in and out were very simple and quick. My only complaints were there is no complimentary breakfast,and the food was not very good. The housekeeper for our room did not replace soaps, shampoos, tissues,ect, and we had to go down and get them ourselves as there was no one to watch the desk.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review, 2 July 2014
Thank you for taking the time to write this second review and we are hoping you will be able to stay with us again soon. Thank You!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Black Mountain, NC, United States
1 review
Reviewed 15 June 2014

The Hilton Garden Inn in only about 10 minutes from the Davidson Campus. It is easily accessed by I-77 and you can easily reach Davidson via Fairview Rd and NC 115 (formerly US 21). The room is large and well kept and the housekeeping excellent. It is a good example of an upscale modern motor hotel. Its having some underground parking was particularly attractive because we didn't have to get into a terribly hot car.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Harry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review, 17 June 2014
Thank you for saying so many nice things about our hotel the Hilton Garden Inn Charlotte / Mooresville in your review. It is greatly appreciated. We hope to be seeing you again on your next visit to our area. Thank You.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder City, Nevada
Level 6 Contributor
396 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 12 June 2014

A superb hotel. Great accommodations, awesome shower pressure, great service, and very decent restaurant. We will certainly be back.

My only complaint was the slow internet connection. If they addressed that, this outranks any other hotel of this type in the area (we usually stay at Courtyard by Marriott - and would rank this better except for the internet connection)

Room Tip: Ask for a room farther from the ice maker.
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review, 17 June 2014
Thank you for saying so many nice things about our hotel and we are sorry there was slow internet. Your review is greatly appreciated. We hope to be seeing you again on your next visit our way.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yonkers, United States
1 review
Reviewed 11 June 2014

We chose this location for a rest stop on our trip back home from Florida. It is conveniently located, neat, and accommodating. We selected the Bed & Breakfast package and enjoyed the meal a lot (since we avoid processed foods, the fresh fruit and omelets just hit the spot). The room and bathroom were tidy, bed comfortable, and the night's rest quiet and peaceful. The complimentary Internet access was also a great perk.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Karolina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review, 17 June 2014
It is nice to read how much you enjoyed our Bed & Breakfast package during your stay here at the Hilton Garden Inn Charlotte / Mooresville. Thank you for such a nice review and for your business. We hope to see you again on your next trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Niagara-on-the-Lake, Canada
Level 4 Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 6 June 2014

I would give this hotel a five star review except for the nauseating odour in the room. Everything was fine at check in. We enjoyed the ice cold fresh fruit water, staff were all very pleasant. Room was clean. Shortly after we arrived an extremely strong odour permeated the room. We thought it was perhaps some form of deodorizer that the maid had used. However, the smell did not abate, and in fact, it made us cough and it also irritated our eyes. I spoke to the maid who was in the hall and invited her to smell the room.She said it wasn't the deodorizer that she uses and that she couldn't understand where the smell was coming from. To be fair, the front desk did indeed move us into a different room. Here's the thing. My main request was a room in quiet location. The second room they placed us had a huge air conditioning unit right outside it that made a lot of noise. Between the unacceptable odour of who knows what, then the noisy huge air conditioning unit right outside our window, I'm not at all impressed by this hotel. Possibly we just had bad luck?

  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Cleanliness
Helpful?
1 Thank susan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review, 10 June 2014
I assure that your feedback is incredibly important to us and that I will definitely keep your review in mind to improve our in-property experience. I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town.
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644891
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

We were part of a wedding group with established rates--everything in this hotel was excellent. Breakfast was personalized and fantastic! Loved the parking garage in the basement (ground floor)to go straight to your floor..had to use room key to access door to elevator. Lobby had fruit flavored water and tea and coffee as you enter the hotel. All was great!!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KanaHotelGroup, Manager at Hilton Garden Inn Charlotte / Mooresville, responded to this review, 6 June 2014
We are glad to read how much you enjoyed your stay here at the Garden Inn Charlotte / Mooresville during the wedding. Thank you for such a nice review and for your business. We hope to be seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Charlotte / Mooresville

Property: Hilton Garden Inn Charlotte / Mooresville
Address: 159 Gateway Blvd, Mooresville, NC 28117-5540
Phone Number:
Region: United States > North Carolina > Mooresville
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Mooresville
#2 Business Hotel in Mooresville
#2 Family Hotel in Mooresville
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Charlotte / Mooresville 3*
Number of rooms: 122
Reservation Options:
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Also Known As:
Hilton Garden Inn Charlotte / Mooresville Hotel Mooresville
Mooresville Hilton

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