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Microtel Inn & Suites by Wyndham Raleigh Durham Airport
Ranked #18 of 18 Hotels in Morrisville
Reviewed 30 October 2013

I found it difficult to believe some of the reviews that I read for this Microtel Inn. The complaints about noise especially seemed exaggerated until we actually checked in and tried to get a good night's sleep prior to an early morning flight out of RDU.

I think our room was next to the Adamms family. I called to complain about the noise (for the first time) around 8:30 pm and the noise only got worse after that. The staff made repeated attempts to get the adjoining room occupants to be quiet. It quickly recame obvious to us that the staff was incapable of dealing with the situation and to their credit we were moved to a quiet room not far away shortly before 10pm. It is not a lot of fun to move your luggage and belongings in your PJ's but it was well worth the effort.

Please avoid this Microtel. At this point I would prefer to sleep in my car rather than experience a repeat of our most recent nights stay again. My wife and I have a few more trips thru Raleigh planned over the coming months but none of those stays will involve the Microtel in Morrisville.

  • Stayed: October 2013, travelled as a couple
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Thank Allan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick M, Manager at Microtel Inn & Suites by Wyndham Raleigh Durham Airport, responded to this reviewResponded 9 December 2013

Dear Guest
We are extremely sorry for the inconvenience upon your stay,we will definitely make sure that this kind of a situation does not arise in near future.
We would like you to see back and we will make sure that you will enjoy your stay.
Once again we apologize,
Thanks
GM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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531 - 537 of 692 reviews

Reviewed 28 October 2013

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Amin H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 24 October 2013

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
1  Thank John D
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nick M, General Manager at Microtel Inn & Suites by Wyndham Raleigh Durham Airport, responded to this reviewResponded 25 October 2013

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Reviewed 22 October 2013

Hotel was average. Carpet had several stains. It does need to be updated. A one night stay and off to the airport for vacation. Free shuttle service. Good but waited a bit when I got back. usually the driver takes out your luggage but she was busy with her cell phone. she was polite but what am I tipping for service?

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Roger F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick M, Manager at Microtel Inn & Suites by Wyndham Raleigh Durham Airport, responded to this reviewResponded 25 October 2013

Dear Guest,
We are glad to hear your comments about our place.We are also happy to hear that you enjoyed your stay with us .We appreciate your business and would love to see you again on your future trip.

We will make sure that the driver is not on the phone while helping our guest.We are very sorry about it and we are glad that you had brought it up with us.
Thank you for your business.
Sincerely,
GM
Microtel Inn

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Reviewed 22 October 2013

  • Stayed: September 2013, travelled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank George J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nick M, Manager at Microtel Inn & Suites by Wyndham Raleigh Durham Airport, responded to this reviewResponded 25 October 2013

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Reviewed 21 October 2013

If you have any sensitivity to smoke - DO NOT stay here! I was hesitant to stay here for the reviews about the rooms smelling like smoke. I even asked about this both prior to making the reservation and checking in. I was assured all would be fine. WRONG. Unfortunately it was 12:30 in the morning so I was stuck. The manager was so VERY rude about it and pretty much told me I was not telling the truth. Ok - with all that being said -- the rest of the staff was very nice. The hotel was very convenient and cheap in price. All we needed was a place to lay our heads for the night. The room is pretty basic - but meet our needs just fine. I found it to be clean. The breakfast was basic - but filling. If you are a smoker - great place to stay for a cheap price.

Room Tip: I rated the service d/t the manager. The other staff would have gotten an excellent. I would have re...
See more room tips
  • Stayed: October 2013, travelled with family
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Thank JBRDU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nick M, General Manager at Microtel Inn & Suites by Wyndham Raleigh Durham Airport, responded to this reviewResponded 25 October 2013

Dear Guest,

As per your request we have looked into this issue and had checked the room that you stayed in and we did not find any sort of smell but we still went ahead and got it thoroughly cleaned the carpets so our future guests don't have any issues.

Even before your stay we had rented the same room numerous times but we never ever a had a single complaint about it as we have all our first and second floor completely non smoking rooms .
We appreciate your business and would love to see you again on your future trip.
Thank you for your business.
Sincerely,
GM
Microtel Inn

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Reviewed 18 October 2013

  • Stayed: October 2013, travelled with family
    • Value
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Kristine C
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Nick M, Manager at Microtel Inn & Suites by Wyndham Raleigh Durham Airport, responded to this reviewResponded 25 October 2013

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Additional Information about Microtel Inn & Suites by Wyndham Raleigh Durham Airport

Address: 104 Factory Shops Rd, Morrisville, NC 27560-8402
Phone Number:
Region: United States > North Carolina > Morrisville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 18 Hotels in Morrisville
Price Range: £46 - £60 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Raleigh Durham Airport 2*
Number of rooms: 99
Official Description (provided by the hotel):
We are located in Morrisville,NC by the RDU Airport. ... more   less 
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Also Known As:
Microtel Inn Raleigh Durham Airport Hotel Morrisville
Microtel Raleigh Durham Airport
Microtel Morrisville
Morrisville Microtel

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