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“A Disgusting Ashtray”

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Microtel Inn & Suites by Wyndham Raleigh Durham Airport
Ranked #18 of 18 Hotels in Morrisville
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652 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Clemmons, North Carolina
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2014

We chose this hotel, because it was close to the airport and they have a Stay, Park and Fly package which was very reasonable. The hotel shuttle brought us to the airport, and picked us up once we arrived back to RDU. First, the staff- they were not very friendly, nor were they mean, just matter of fact sort of attitude. No smiles, no welcome to our hotel. We walked into our room, and it was musty. Now, we were there just one night and leaving very early in the morning, so I thought well, we can live with it. We put our bags down, I used the bathroom (important for later in the story) and left and went to get something to eat. When we returned back to the room , the musty odor really hit me, and I went right to the front desk. I asked for another room, maybe one that was not musty. The woman I spoke to referred me to the manager. I was very nice, and said the odor was a bit strong, and wondered if we could possibly get another room, maybe on another floor? We were on the 1st floor. He asked if we used the room. Did we use the bed, the bathroom or anything. Well, yes I said I did use the bathroom. He said because I used the bathroom there was no way we could change rooms. He stated if I hadn't used the bathroom it would have been no problem to move us. Excuse me? He also stated the room smelled that way because there was new carpet on the 1st floor. He insisted nothing was wrong with the room and that is was only because of the carpet. So to sum this up, it is ok for ONE night, if you have an early flight the next morning. But I would not recommend this hotel, nor would I stay there again. It was cheap, and you get what you pay for. Lesson learned.

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MichelleAnn1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, North Carolina
Level 3 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 July 2014

Our basic needs were met. The bed looked inviting and was comfortable. The bathroom and linens were clean though the rooms smelled rather musty.
Aircraft noise was very noticeable until about midnight; after that the motel was very quiet.
Our only slight complaint concerned the receptionist who was not especially welcoming and who greeted us sitting down rather.
The price was right.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank WhiteFriar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
1 review
Reviewed 22 July 2014

This hotel has FANTASTIC customer service. When we got in to Raliegh it was 10:30 pm and we drove straight to the hotel. When we arrived we found out that I had booked a room at the WRONG hotel, the staff was so fantastic they were able to get my room switched over with NO hassle at all. Then we found out that we had to go back to the Airport- at this time it was 11pm- and the shuttle driver took us right over even though the shuttle stopped running and he was quick to pick us right back up.
The rooms are clean, but the beds are hard as rocks, and the Breakfast isn't that good- but if you are staying 1-2 nights these are things really easy to over look.
Actually I would over look them knowing that the Customer service was Fantastic.
I will definitely be staying there again.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Keith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Microtel Inn & Suites by Wyndham Raleigh Durham Airport

Property: Microtel Inn & Suites by Wyndham Raleigh Durham Airport
Address: 104 Factory Shops Rd, Morrisville, NC 27560-8402
Phone Number:
Region: United States > North Carolina > Morrisville
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 18 Hotels in Morrisville
Price Range (Based on Average Rates): £
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Raleigh Durham Airport 2*
Number of rooms: 99
Official Description (provided by the hotel):
We are located in Morrisville,NC by the RDU Airport. ... more   less 
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Also Known As:
Microtel Inn Raleigh Durham Airport Hotel Morrisville
Microtel Raleigh Durham Airport
Microtel Morrisville
Morrisville Microtel

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