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“Southern Hospitality”

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Holiday Inn Express Hotel & Suites Mount Airy South
Ranked #5 of 8 Hotels in Mount Airy
Certificate of Excellence
Ohio
Level 3 Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Southern Hospitality”
Reviewed 1 August 2014

We stayed in 3 Holiday Express Hotels on this vacation. This hotel in Mt. Airy was by far the best. The woman at the front desk made the first impression on this hotel, she was friendly and had a comforting southern charm. We were invited for complimentary wine, soft drinks, and horderves when we arrived. The woman serving us was pleasant and informative about the area. I can't say enough about the staff and how friendly they were. There is an inside pool and hot tub with towels ready for your use in the pool area, no need to get your own towels wet. We had our complimentary hot breakfast in the morning and went site-seeing before heading on the road again. We plan to return for a long weekend and see more of the sites in the area that we missed. We will definitely stay at the Holiday Inn Express when we return. We actually thought about staying another night and had talked about doing so, but we decided that we had to get on the road to our destination. Looking forward to staying a few nights the next trip.

Room Tip: The suite was not much more than a regular room and worth the extra cost.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank 01FeisMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review, 2 August 2014
Thank you for comments you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations. I am glad to hear that we were your favorite Holiday Inn Express during your vacation.

Hopefully you were able to spend time downtown “Mayberry” and look forward to seeing you the next time through the area.
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306 reviews from our community

Traveller rating
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    30
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    4
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116
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25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Uniontown, Ohio, United States
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2014 via mobile

I was so pleasantly surprised !We got in early and our room was available so they let us check in right away. The people were so accommodating , the hotel was so clean everywhere. The front desk, the room, and the breakfast room. The front desk personnel was very helpful with directions and must sees. The breakfast was well stocked, clean, and had alot of variety.Our room and the hallways seemed brand new. Smelled good, looked beautiful. Very very happy with everything about it.

Stayed July 2014, travelled as a couple
Helpful?
Thank Rebecca S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review, 2 August 2014
Thank you for comments you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations.

We feel a hot breakfast is a good way to start the day.

See you the next time you are in Mount Airy.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Carolina
Level 4 Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 July 2014

After spending the day visiting the Yadkin Valley vineyards, we checked in to the Holiday Inn. The staff was super helpful. Room was clean and comfortable. We weren't able to take advantage of the manager's reception, but the complimentary breakfast was good. I would definitely recommend this hotel to anyone who might be travelling to the area.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank sodavp11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review, 2 August 2014
Thank you for comments and the recommendation you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations. I hope you had a good time at the Yadkin Valley vineyards.

For all viewers reviewing this posting. We host a manager’s reception Monday thru Thursday from 5:30pm to 7:00pm.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Eastern US
Level 5 Contributor
86 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 July 2014

Everything at this hotel from the staff to the cleanliness was wonderful! The woman who checked us in and out last weekend (July 19-20) was friendly, helpful, and just a pleasure to talk to. (I am sorry I cannot recall her first name. I should have written it down!) The breakfast staff was great too. The food was good. I loved the mini Greek yogurts at breakfast! The room was clean with plenty of pillows and towels. Just wonderful overall!
I do have one small semi negative comment. The mattress in our room was very hard. I usually like a firm (but not hard) mattress but this was too hard for me. Perhaps it was a new mattress? But this is a very small negative and some people love a very hard mattress so this is really a personal preference thing and the wonderful woman at the front desk told me that they don't usually receive the comment that the bed is hard. Maybe it was just me. Don't let that stop you for booking this hotel!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Nixie-USA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review, 27 July 2014
Thank you for comments and the recommendation you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations. I am glad to hear that you liked the new additions to the Holiday Inn Express breakfast program offered at all hotels.
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California, Kentucky
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 July 2014

This Hotel is fantastic. The front desk personnel are very helpful. The breakfast is great. There is also a manager's reception in the evening which unfortunately we missed, Mt. Airy is the "Mayberry" from The Andy Griffin Show fame. It's Andy's home town and there is an Andy Griffin museum in town which is worth going to.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank RitaR629
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review, 27 July 2014
Thank you for comments and the recommendation you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations. Glad you had a good time visiting the Andy Griffin Museum.

For all viewers reviewing this posting. We host a managers reception Monday thru Thursday from 5:30pm to 7:00pm.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Richmond, Virginia
Level 6 Contributor
409 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed 20 July 2014

After spending 3-4 hours taking in the shops on Main Street in downtown Mt Airy we headed to the HIE to get a room. After being waited on by a very friendly and knowledgeable person at the front desk we ended up in a king bed suite which was really nice…clean and well laid out. Bed was very comfortable and the breakfast was really good, large selection of items. The only problem we encountered was there seemed to be problem with the AC, we had to put it on 63 degrees in order to keep the room comfortable (70ish degrees). We reported it to the front desk when we left and they said they would have it checked out. Check in and out was a breeze. Recommend staying here to anyone who is traveling in the area.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank duffey3700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review, 23 July 2014
Thank you for comments and the recommendation you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations.

We feel a hot breakfast is a good way to start the day and you will find that our breakfast is consistent with all other Holiday Inn Express Hotels.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 July 2014 via mobile

Perfect place to stop while on a family road trip. Hotel is very new and updated. Got a king suite which had plenty of room for the pack and play and for my 2 yr old to play in the room. Very nice pool, HT, and fitness room so I was able to get a workout in. Breakfast was fresh and delish. Staff very friendly and helpful. Rooms smelled good which seems like a rarity these days. Plenty of great restaurant choices nearby. All and all, I couldn't picture a better place to stop than this. The only downside is it was a little pricier than I would have wished but happy to pay it in order to get the newer ammeneties.

Stayed July 2014
Helpful?
Thank Badpolarity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trudy W, General Manager at Holiday Inn Express Hotel & Suites Mount Airy South, responded to this review, 20 July 2014
Thank you for comments you posted regarding our Holiday Inn Express & Suites in Mount Airy, North Carolina. We take pride in our hotel and staff, and I am glad we met your expectations.
I am glad to hear that you were able to get a good work out each day and then enjoy our pool and hot tub.

Hope to see you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Mount Airy South

Property: Holiday Inn Express Hotel & Suites Mount Airy South
Address: 1320 Ems Dr, Mount Airy, NC 27030-4020
Phone Number:
Region: United States > North Carolina > Mount Airy
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Mount Airy
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mount Airy South 2.5*
Number of rooms: 74
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Holiday Inn Express Hotel And Suites Mount Airy South

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