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Comfort Inn Mount Airy
Ranked #4 of 8 Hotels in Mount Airy
Certificate of Excellence
Reviewed 11 June 2014

  • Stayed: June 2014, travelled solo
    • Value
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    • Cleanliness
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Review collected in partnership with Easytobook.com
Thank Hal R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Perry P, Manager at Comfort Inn Mount Airy, responded to this reviewResponded 14 June 2014

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Reviews (189)
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158 - 164 of 189 reviews

Reviewed 9 June 2014 via mobile

We stayed here one night on our way to our vacation spot. Very nice hotel. Very clean. Room was very clean. Bathroom vanity looked high end but was a little small to spread out. Staff was helpful but not overly friendly. Did not use the pool but was impressed on its cleanliness. Breakfast was better than expected. Highly recommend a stay here.

Stayed: June 2014, travelled as a couple
Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, Manager at Comfort Inn Mount Airy, responded to this reviewResponded 14 June 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

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Reviewed 9 June 2014

The hotel is fairly new and in a fair location. The rooms are very clean as is the rest of the hotel. We booked a handicap, two queen room and were strongly disappointed. If there's a wheelchair in you party, you will have to climb over the beds to navigate the room. The architect should definitely be fired. I don't understand why some hotel chains can get it perfect while others (new hotels) can do so badly. The handicap parking spaces leave very little room. They're okay for a car but definitely weren't build for lift vans. They put a lot of funds into the pool and installed a handicap lift. Why do so if the handicap guests won't stay here again?

  • Stayed: June 2014, travelled with family
    • Value
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Thank BigBamaEd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, Manager at Comfort Inn Mount Airy, responded to this reviewResponded 13 June 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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Reviewed 6 June 2014

The hotel was very clean with a very helpful and friendly staff, we were very tired when we reached the hotel and needed to have diner, The clerk advised us of the Mexican restaurant across the street which was within walking distance this was highly recommended by the staff, we were very grateful following the meal, the meal was very authentic Mexican and could not have been any better, the price was very reasonable, the entire staff was very friendly and helpful in any way, would recommend to a friend

Room Tip: we had a very good room
  • Stayed: May 2014, travelled as a couple
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Thank Donald O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014 via mobile

Very new and clean
Staff was very pleasant and eager to please
Room and all facilities real clean and pleasant
Beds very comfortable room was large and quiet
Breakfast was typical coffee and food not real good but adequate
Would definitely stay again Great location for touring NC wineries

Stayed: May 2014, travelled as a couple
Thank bob p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, Manager at Comfort Inn Mount Airy, responded to this reviewResponded 4 June 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

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Reviewed 29 May 2014

OK check-in and what a nice group of people. Memorial Day weekend was a little slow. They sent us to 13 Bones Restaurant, not our best experience. Little b'fast was OK. Hallways and rooms were clean. No problems and a genuinely good experience. THANKS

  • Stayed: May 2014, travelled as a couple
    • Value
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Thank Pad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, Manager at Comfort Inn Mount Airy, responded to this reviewResponded 4 June 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2014

I would give my stay a 4/5. The only thing that could have been a little better was the pool temperature could have been a little warmer and the warmers on the breakfast bar turned up a little more. And to be fair, I did not have time to let management know, so they did not get to remedy it. The room was clean and comfortable, the breakfast was delicious, and the staff was very attentive. I WILL definately stay here again when in yje area.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank takeme2cabo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, Manager at Comfort Inn Mount Airy, responded to this reviewResponded 21 May 2014

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Mount Airy

Address: 1293 Newsome St, Mount Airy, NC 27030-5439 (Formerly Royal Suites Mount Airy)
Phone Number:
Region: United States > North Carolina > Mount Airy
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Mount Airy
Price Range: £66 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Mount Airy 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Hot Breakfast Bar, Fitness Center, Indoor Swimming Pool, Smoke Free Indoor Hotel, ... more   less 
Reservation Options:
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Also Known As:
Microtel Suites Mount Airy Hotel Mount Airy
Microtel Mount Airy
Mount Airy Microtel

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