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Comfort Inn Mount Airy
Ranked #5 of 8 Hotels in Mount Airy
Certificate of Excellence
Hickory, North Carolina
Level Contributor
64 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Loved it!”
Reviewed 16 July 2014

Very nice rooms and very clean. The hotel has recently been remodeled. The breakfast is also very good. The customer service was very friendly. Go to Mayberry and stay here. You can't go wrong! Nice indoor pool and fitness room as well.

  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank sandi0227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, Manager at Comfort Inn Mount Airy, responded to this review, 18 July 2014
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff. We strive to continuously improve the quality of our services we provide to our guest. It is always a pleasure to receive positive feedback.
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170 reviews from our community

Traveller rating
    87
    54
    20
    5
    4
See reviews for
43
76
13
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Berryville, Virginia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 July 2014 via mobile

We like staying at comfort inns because of the value you get for your price. We always find great deals and you can't beat their beds and their included breakfast.

This one was impressive because of the lady who worked the evening was extremely nice & helpful.

The design & cleanliness of this hotel is excellent. Comfy beds, modern rooms, and the ac works great (a huge plus when u need it cold!) :)

Only cons: the curtains are not the best so at night the outside lights on the hotel building shine through & also in the morning when the sun comes up. Breakfast was just ok today. Biscuits were hard, gravy was not very tasty (maybe leftover?), and coffee weak. I stuck with the yogurt & cereal for today.

Overall a wonderful stay!

Stayed July 2014
Helpful?
1 Thank Angeline M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, Manager at Comfort Inn Mount Airy, responded to this review, 16 July 2014
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moncks Corner, South Carolina
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 14 July 2014

I chose this hotel for the second night of a weekend getaway drive on the Blue Ridge Parkway through North Carolina due to it's location close to the end of our planned drive & the fact I had enough reward points for a free night.
We arrived a little after 6 PM to find they had not finished cleaning our room - lady at front desk explained they had a full house the night before. I found this a bit odd but no big deal. I was a bit upset that my request for a top floor room was not met. I had made the reservation a week in advance and this was the first time that request has not been honored. We checked in and headed off to dinner while they completed cleaning the room.
Upon our return the room was ready. The room was very clean and nicer than I had expected. Everything looked new. We enjoyed our overnight stay. Breakfast the next morning was good - again better than I expected. My only complaint is that the coffee cups were very small. We prefer to eat in our room and as most people know the are no "real" coffee pots in the rooms in the majority of hotels these days so the little cups were an annoyance to us.
Overall a really nice place.

Room Tip: We were in room 120 and it was very nice. Must have been remodeled recently.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Woofie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, Manager at Comfort Inn Mount Airy, responded to this review, 16 July 2014
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
47 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 July 2014 via mobile

We stayed one night on way traveling south. It was very clean. I thought the bed was comfortable & also the choice of pillows was nice. The breakfast had biscuits & sausage gravy. Also sausage patties, eggs & waffle machine for plain or blueberry. Staff was nice.

Stayed July 2014
Helpful?
2 Thank Mupsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, Manager at Comfort Inn Mount Airy, responded to this review, 10 July 2014
Thank you for taking the time to let us know about your most current experience at our Comfort Inn located in Mount Airy, NC. Our goal is to meet your expectation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mechanicsville, Virginia
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 July 2014

Hotel was very tidy and clean. We stayed for one night and the staff was very nice. The only reason I gave it a 4 out of 5 is for two reasons. The pool was very cold. We asked if the temperature could be turned up...they did check but said it was where it should be. There the thing is the breakfast eggs and sausage was cold. We had to warm them up in the microwave, which wasn't a big deal but should be warm to start with. Would definitely stay again if ever in the area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nancy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, Manager at Comfort Inn Mount Airy, responded to this review, 10 July 2014
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clarksville, Tennessee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 July 2014

We called through this website and made a reservation only to get here and not have it whomever we booked through on this site and they had booked us to Durham NC, they even charged credit card for all three nights, couldnt get it canceled, found out it was booked through expedia, still trying to get our money back, call the hotel personally to book your room!! Beware of the the toll free number

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pattie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, General Manager at Comfort Inn Mount Airy, responded to this review, 4 July 2014
Thank you for taking the time to response to our survey. I am glad you enjoyed the stay with us, and I hope you will visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waynesboro, Tennessee
Level Contributor
130 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 28 June 2014

Excellent hotel to stay in...... Very very clean everywhere. Very friendly and helpfull staff. One young lady spent 15 min. helping me get connected to the WiFi. Hotel is in a very quite area.
Drawbacks ........ not enough handicap parking places...... vanity in bathroom was designed by a 7ft. tall basketball player----a 4ft. tall vanity is not good for us short people.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swn g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perry P, Manager at Comfort Inn Mount Airy, responded to this review, 2 July 2014
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

We appreciate knowing the things that please you as well as those areas that need our attention. I sincerely apologize for any inconveniences that you experienced during your stay. We strive to please all of our guests and appreciate your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Inn Mount Airy

Property: Comfort Inn Mount Airy
Address: 1293 Newsome St, Mount Airy, NC 27030-5439 (Formerly Royal Suites Mount Airy)
Phone Number:
Region: United States > North Carolina > Mount Airy
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Mount Airy
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Mount Airy 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
HOT BREAKFAST BAR, FITNESS CENTER, INDOOR SWIMMING POOL, SMOKE FREE INDOOR HOTEL, ... more   less 
Reservation Options:
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Also Known As:
Microtel Suites Mount Airy Hotel Mount Airy
Microtel Mount Airy
Mount Airy Microtel

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