I booked a non-smoking room. As I approached the desk I heard the manager say in a subdued voice to the desk staff, "Did you run the atomizer in the room?". I asked for confirmation that I was being placed in a non smoking room and told yes it was. The manager told me it had been smoking before but was now non smoking. (Huh?) I asked how long ago it had been non smoking and was told "a long time ago". So I went into the room which REEKED of stale smoke. I looked at the door where there was not a non-smoking sign. Other rooms did have this sign.
When I went back to the desk and told them of the smell and lack of sign they said that they just hadn't gotten around to putting the sign up yet. (uh huh).
I left the door open to vent the room for about 30 minutes, then discovered a trail of ants in the bathroom, at the opposite side of the room; I told them this and was told it was my fault for leaving the door open. The attitude was smug and extremely unpleasant. I would never go near this place again. I found a much nicer hotel nearby.
(Also the doors open to the outside and have no insulation around them so there is a cold draft under the door in cold weather).
- Official Description (provided by the hotel):
- This is a 54 room exterior corridor hotel located in the mountains of North Carolina. We are family oriented, pet friendly (w/small fee), biker friendly and love to make our guests happy. Located near shopping, rafting, biking, dining, hiking, and the Nantahala National Forest, we offer many nearby recreational activities. ... more less
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- Also Known As:
- Murphy Best Western
- Best Western Murphy