I booked a waterfront room on a whim as a surprise for my Fiance'. We were hesitant to stay on the "sound side" but figured it was worth a shot, especially in a "boutique hotel". Our initial impression was very good. We were greeted with a warm North Carolina welcome, told of all of the local fare (even though we've been coming to the Outer Banks since we were kids). After dinner at the "Tail of the Whale" we came back to retire for the evening. Surprise, surprise, there was no sheet on the bed! I called down to the front desk and they were very surprised and two ladies came up and took care of that problem. While we waited for them to put a sheet on the bed we went on the "balcony" to have a cigarette....no table on the balcony...at all. Am I expecting too much here? The light fixture on the balcony was rusted to the point that it was flaking off rust. I should say that the suite itself was beautiful, nicely appointed, granite in the kitchen, hardwood floors, very nice mattresses and pillows, etc....Then you go to the bathroom. No towel hook at all near the shower, it's across the room. Average stiff towels....no bath mat for the tile floor...and cheap, single ply, gas station toilet paper detract from the perceived value. After two days we had to move to another room across the hall. When I say this was "on the road" this was ON THE ROAD. LOUD, LOUD, LOUD. Bird crap was all over the balcony, on the railings, on the chairs, and did it mention that it is LOUD? A quick call to the front desk sent housekeeping up to clean the balcony. She didn't do a very good job as there was still crap all over the floor (she did clean it off the railing) and on several of the chairs. After this little fiasco we tried to go lay down for a bit. Nothing doing. If we had been trying to sleep in the parking lot it would not have been any louder. Disappointed...we packed up our stuff and loaded up the car....couldn't stand it. I told the clerk at the front desk and she called the owner/manager. They offered to refund half of my money on the last night and I accepted. Overall impression...Not Bad...but not good...unless you get water front.
- Official Description (provided by the hotel):
- All suites offers a pet & smoke free environment, daily housekeeping service, luxurious beds with duvet covers, fluffy bath towels, flat screen TVs, full kitchen, seating area, jet spa tub, body shower, private balcony and Paya Organics toilette's. No Pets. Open Year Around. ... more less
- Also Known As:
- Oasis Hotel Nags Head