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“Right on the beach...”
Review of Surf Side Hotel

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Surf Side Hotel
Ranked #1 of 13 Hotels in Nags Head
Certificate of Excellence
Swansboro, North Carolina
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Right on the beach...”
Reviewed 17 August 2014

Second stay for us. Nice location - beachfront. Our room had a balcony but not sure if all do. Staff was friendly. Complimentary breakfast had a decent selection. We only stayed overnight but satisfied with this hotel. It is on the pricey side in season but the plus is that you are right on the beach.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gladys B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, 19 August 2014
We greatly appreciate your choosing to stay with us again at the Surf Side. We work to make the first stay with us the first of many to come so it is rewarding to know you came back for another stay. We will continue to improve upon the experience we deliver to make each stay more enjoyable than the last.
Cheers,
Alex Moore
President/COO
Surf Side Hotel
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,473 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (543)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Charleston, West Virginia
Level Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 August 2014

My wife and I returned to the Surf Side after four years. We were a little curious to see if anything had changed. To our great pleasure, this is still the best property on the OBX. If I were being picky, I could complain about the small, over-crowded breakfast area (food was great!). And best of all, the location is amazing! For relaxation and a wonderful view, it's hard to top this one!

Room Tip: Oceanfront is the ONLY way to go! The view is fantastic!
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank 20runner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, 19 August 2014
Thank you for coming back to stay with us after a few years. Very happy to read that we continued to meet your expectations and that you enjoyed your stay.
Cheers,
Alex Moore
President/COO
Surf Side Hotel
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
nj
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 August 2014 via mobile

Our family of 4 spent a week here and it was perfect. We have a teen boy and a teen girl, so accommodations in hotels are becoming increasingly challenging. The loft was a perfect solution along with a pull out couch.
The fridge and microwave in the room was very convenient. And we thoroughly enjoyed the balcony overlooking the ocean in the early morning or evening.
The only thing that I would like to suggest is a place for some tables - perhaps the large front balcony on the main building or the grassy area by the pool. We ordered pizza one night and there was no place to sit and enjoy it.
This hotel must take a constant beating from the weather but yet it is maintained very well.
The laundry area is handy too and reasonably priced if you need to do some laundry. And yes, the wifi was very good.
If you're not interested in renting a house, this hotel is spot on for families!

Stayed July 2014
Helpful?
Thank tridil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, 19 August 2014
We are happy to know that we met the needs of your family while visiting the Outer Banks. You have given a very informative review that I am sure will be helpful for other families looking to stay with us. I appreciate your recommendation on the tables and we will look hard at getting some tables in the right spots. Thank you for staying with us and for taking the time to let others know about your experience.
Cheers,
Alex Moore
President/COO
Surf Side Hotel
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chapel Hill, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2014

We had a wonderful week stay at the Surf Side Hotel! Perfect location - restaurants, ice cream, miniature golf, shops in walking distance, many other local attractions close by (Jeanette's Pier, Manteo and Jockey's Ridge etc.). Clean, family friendly hotel with great views, even for our ocean view room. The staff is helpful and friendly. The complimentary breakfast has a nice selection with beautiful fresh fruit. Wine and snacks were served between 4-6 pm which was a nice touch. We had a loft style room which I though was very unique and spacious - really gave our family of five plenty of room for the week. I will definitely stay here again!

Room Tip: The oceanview rooms on the pool side have a better ocean view than those that are on the parking lot...
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank victoriab106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, 19 August 2014
I love reading reviews that will be so helpful to future guests so I am grateful for you taking the time to share your experience while staying with us at the Surf Side. We sincerely appreciate your business and the review. Great to read that you had a wonderful trip to the Outer Banks. We hope you will have the opportunity to stay with us again.
Cheers,
Alex Moore
President/COO
Surf Side Hotel
Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
King George, Virginia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 August 2014

My wife and I stayed at the Surfside Hotel for two nights in August, 2014. We booked a room on the ocean/beach side - fourth floor - and were glad we did. The view of the beach and ocean from the balcony is great. The room was super clean, well maintained, smelled fresh and was plenty big for a family. We even liked the "motel art" pictures hanging on the walls. You walk onto the Nags Head beach from the hotel and can then rent a beach umbrella and chairs if you like - super convenient. The hotel is very quiet at night; the only sounds I heard were from the ocean waves. Breakfast is o-k and tasted like every other complimentary hotel breakfast I've had. We highly recommend the Surfside Hotel as a great beach hotel and would definitely stay there again.

Room Tip: We stayed on the ocean/beach side, fourth floor, and were glad we did. The only thing you see from t...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank DJinVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, 19 August 2014
Thank you for sharing your experience while staying with us at the Surf Side. Your kind words are the reward for which we work hard to achieve. I am grateful to you for taking the time to write the review and I sincerely appreciate your business. I hope to have you as our guest again in the near future.
Cheers,
Alex Moore
President/COO
Surf Side / Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kenosha, Wisconsin
Level Contributor
42 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 3 August 2014

We recently stayed at this hotel on a trip to the Outer Banks. It is interesting to me, that the Outer Banks has so many vacation rentals that there are less hotels than in other places we have been. What I will say is that we spent a lot of time walking around, and I know why this hotel is rated so high compared to other non-vacation rentals, those hotels are older and do not appear to be in the condition that this hotel was in.
I will say that this hotel was clean, had a high sanitation rating 98% or 99% and was certainly family friendly. If you were going to the Outer Banks, value wise - location - and hospitality wise, this would be the place to go.

Room Tip: I would chose a higher floor - and not spend the extra money for Ocean Front, as all Ocean View Room...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Crnttraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, 19 August 2014
I am grateful to you for the recommendation of our hotel. We have built our business on guests spreading the good word about the quality of product we deliver during a stay with us. We strive to offer a unique combination of friendliness, cleanliness, and charm at the Surf Side that isn't easily found in a hotel. Thank you for taking the time to write a review, it is sincerely appreciated. Looking forward to your next visit.
Cheers,
Alex Moore
President/COO
Surf Side / Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ebensburg, Pennsylvania
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 August 2014

We booked our trip to the Nags Head area less than two weeks before arriving. With young children and a tall husband, our room requirements included a King size bed and a second bed that was at least a double. We prefer a 4 star rated hotel but there were none in the area so we settled for 3 stars with reduced expectations. I booked at Surf Side simply due to availability. I anticipated a mediocre establishment and was very surprised! The room furnishing and decor was up to date, bathroom modern with new sink fixtures and granite countertop, wifi reliable, and all of our needs were immediately addressed. The breakfast buffet was wonderful with a nice mix of hot foods, fresh fruit, and sweets. Even my food allergy laden daughter was able to eat a healthy breakfast with the almond milk, oatmeal, and fruit. The staff were all very friendly and the motherly lady stocking the breakfast area was just wonderful with our children - she made their oatmeal for them, served them food, and even let us come in on the first morning at closing time. All of the grounds and facilities were clean and well maintained. The shower and restroom area linked to the pool was a really nice layout that many chain hotels do not offer. The only inconvenience was repair work to the roof with scaffolding off of our balcony during our stay but with a hurricane less than two weeks prior, we were just happy that our reservation wasn't cancelled. An "inconvenience discount" would have been nice though. The beach was clean and healthy with more creatures than I like to know about but the children were thrilled to catch sand fleas, clams, ghost crabs, other creepy crawlers in abundance! We did use the indoor pool and hot tub - both were clean, not overly chlorinated, and in great condition. Windows and doors that opened provided both natural light and fresh air. The pool was a little cool and the hot tub a little too hot. Pool towels are not provided. I do wish there was an elevator in the smaller building as the luggage was hard to take up the stairs and I was nervous of the children slipping with wet shoes. The wine and snack event daily was a nice opportunity to meet other guests (but the area is a bit small for it). I had no concerns with insects/bugs anywhere in the hotel - which we have been told is a real issue with the climate in this region. Location and views were wonderful. Within walking distance to the pier. The hotel website really understates the accommodations and amenities - this is not just a recently renovated old hotel but a charming, safe, clean, and friendly establishment that I would not hesitate to visit again! We also found better restaurants in this area than the previous 5 days in Virginia Beach and our 3 previous trips further south in the outer banks.

Room Tip: In the smaller building the top floor had wonderful views. Book in the main building if stairs are o...
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Carrie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SEABOARDHOTELS, Owner at Surf Side Hotel, responded to this review, 19 August 2014
Thank you for choosing to stay with us at the Surf Side and thank you for sharing your experience. We work hard to make our guests feel appreciated and relaxed when staying with us. When you come to the beach your visit should be an enjoyable and memorable time and it starts with your choice of hotel. We have been in the hospitality business since 1978 and our years of experience in beach resorts have taught us what our guests want and expect. The basics are the same, a clean room at a good price with a friendly staff. It is the extra steps we take that set us apart. Thanks again for your kind words, it is sincerely appreciated.
Alex Moore
President/COO
Surf Side / Seaboard Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Surf Side Hotel

Property: Surf Side Hotel
Address: 6701 S Virginia Dare Trl, Nags Head, NC 27959-9119
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Outer Banks > Nags Head
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Nags Head
#1 Family Hotel in Nags Head
#2 Romantic Hotel in Nags Head
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Surf Side Hotel 2.5*
Number of rooms: 70
Official Description (provided by the hotel):
The BEST LOCATION, BEST VIEWS, BEST STAFF, BEST ROOMS, and the BEST VALUE! We are #1 on the Outer Banks because we know what our guests want and we strive hard to give it to them every day. Since 1984 our family owned and operated hotel has been making first time visitors long term guests with our Carolina Hospitality coupled with our exceptionally clean and well appointed rooms. We look forward to having you as our next guest. ... more   less 
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Also Known As:
Surfside Hotel Nags Head
Surfside Nags Head

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