Last week my husband and brother-in-law needed to make a make quick arrangements to visit New Bern for an unexpected and tragic death in the family. Due to Hurricane Irene's damage of the area, hotel rooms were hard to come by. Luckily, we found a room at the Hampton Inn. Ron, who took the reservation could not promise the non-smoking room we requested, but he offered to ionize the room with a specific type of air freshening treatment to mitigate the after-effects of smoking guests. When I explained the reason for the guys' trip, he offered a bereavement rate for the room, something I would not even have thought to ask for. When the guys arrived 48 hours later, he had in fact located a smoke-free room.for them, in a quiet part of the property so they could recoup and relax during the stressful, emotional family time. When they came home, they referred to Ron as a "rock star". Kindness is always appreciated of course, but at a time like this it is truly wonderful. They found all the staff at the Hampton Inn to be polite, responsive and helpful from the room location to restaurant recommendations. Way to go Hampton Inn!
- Official Description (provided by the hotel):
- Our New Bern, North Carolina hotel offers home comforts in our bright, spacious guest rooms, such as our clean and fresh Hampton bed®, 32-inch flat-screen HDTV and free Wi-Fi. A microwave and mini-fridge, hairdryer and iron with ironing board are included for your convenience. Accessible rooms are also available at our hotel.Wake up each morning feeling refreshed and enjoy Hampton’s complimentary On the House™ hot breakfast, or grab one of our free Hampton On the Run® breakfast bags, available Monday through Friday, for a quick, healthy meal to go. Take a swim in our outdoor pool and exercise in our fitness center. At Hampton Inn New Bern we love having you here! ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn New Bern Hotel New Bern
- New Bern Hampton Inn