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“Great quick getaway for my wife and I”
Review of Courtyard New Bern

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Courtyard New Bern
Ranked #3 of 10 Hotels in New Bern
Certificate of Excellence
Raleigh, NC
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great quick getaway for my wife and I”
Reviewed 29 September 2007

Took my wife for a weekend in New Bern and the Comfort Suites was a wonderful place to stay. King Bed room with a balcony overlooking the water was clean and had plenty of space. Seemed to have been recently painted, and they were finishing painting the hallways on our floor, so everything looked nice. The microwave and a decent sized refrigerator in the room was a nice surprise. Continental breakfast was better than at most hotels, and included a waffle maker and a good selection of fruit, fresh and sliced. Staff was outstanding, helpful from making the reservation (I usually call a property directly for reservations, rather than the nationwide number) to check in and help with local restaurants and attractions, to check out and directions to our next stop. One of the best things about the hotel was the location, with some great restaurants and attractions within a few blocks. We mainly parked the car and enjoyed the walks.

One thing to watch out for is the drive in - the bridge that takes you right to Front Street is closed for repair. It isn't a problem, you just go to the next exit, make 2 turns and you are there, but if you rely on mapquest or a GPS navigator, you will find yourself looking at road closed signs. A call to the hotel got me there with no problems.

  • Liked — Location near downtown restaurants and river
  • Stayed September 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scarroll76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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306 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (103)
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English first
Concord, NC
Level 5 Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 21 September 2007

We stayed four nights at the Comfort Suites recently while attending a conference at the nearby convention center. The location is excellent, just across from the convention center and a block from downtown. River side rooms have nice views onto the river. The staff was very pleasant and very helpful, making sure we had everything we needed. The breakfast is bettern than most chain hotels' continental breakfast. The only negative was the condition of the rooms. I'm sure that being so close to the water and all that humidity makes upkeep difficult, and the rooms showed it. Nothing major, just damp feeling carpet and worn finishes. All in all, we had a good stay.

  • Liked — Location
  • Disliked — Room condition
  • Stayed September 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
1 Thank yadkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, FL
Level 3 Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 17 April 2007

I stayed for three nights in early April and had a great overall impression of the hotel and its staff. The location is wonderful, the staff was very friendly, the evening reception is a very nice touch. My only complain is when checking my receipt upon return to work (I was there for business), I found that the hotel had charged me $1 a day for the safe in my room. I am sorry Comfort Inn, but giving guests a place to secure their valuables is part of the cost of doing business as a hotel. A dollar a day is a very small amount, but it leaves the impression that the hotel is cutting its margins so tight that it has to resort to "nickle and diming" its guests. That one small item was enough to lower my impression of the hotel. If necessary, just raise your rate by a dollar.

  • Liked — great location, great staff, comfortable beds
  • Disliked — poor pricing decisions, spotty wireless internet access
  • Stayed April 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank JimFromFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC
Level 6 Contributor
139 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 March 2007

Beautiful hotel, right on the river in the historic district. Rooms were very clean, staff extra friendly with menus from nearby restaurants for review right at the desk. Had a great managers reception with free beer and wine and conversation.

  • Liked — The beauty of the hotel and the area. It seemed very safe too.
  • Disliked — Nothing, everything was great.
  • Stayed February 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank fairytoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malvern, Pennsylvania
Level 6 Contributor
638 reviews
158 hotel reviews
common_n_hotel_reviews_1bd8 435 helpful votes
Reviewed 24 August 2006

We stopped here the night before we checked into our shore rental property. What a great choice for a hotel in a great town. The kids could swim in the outdoor pool and play in the adjacent park. The historic district of New Bern is a short walk away. The view of the river is soothing. New Bern is a great destination and this hotel is a great base from which to enjoy the area.

  • Liked — Clean and comfortable
  • Disliked — Can get crowded in the summer
  • Stayed July 2006, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Keystone_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
2,371 reviews
168 hotel reviews
common_n_hotel_reviews_1bd8 980 helpful votes
Reviewed 9 July 2006

This hotel has a great location. Rooms are large, however our room (room 320) needed some upkeep done. There was mold or water stain on the ceiling and the walls had numerous scrapes on them. A little touch up paint would have cured both issues. Touch up paint was needed in several locations we noted in the hotel, especially at elevator doors.

Breakfast was OK but not outstanding. There was a "tip container" placed in the breakfast area and we thought that was kind of tacky for a good hotel. Food was adequate but not outstanding. The hotel boast several hospatality awards. We did not find any out of the way hospatality during our stays. In fact when we asked the front desk for directions, one clerk was too busy and the other remained seated. Upon check in we were told check in time was 3:00PM. They would not budge from that time as we noted several other customers were also told they could not get a room before 3:00PM. We noted some light bulbs not burning in the breakfast area. In our hallway the carpet needed to be retightened and there was a large dirty section that remained uncleaned throughout our three days on the third floor.

It is our opinion this could be a good hotel, however attention should be given to mainteance and cleaning, otherwise it will deteroiate. Parking is good howver there is a city park next door and one night we noted park attendees taking up hotel parking spaces. A sign at the entrance didn't seem to stop them. The parkign lot needs a good clean up. The pool are was nice.

  • Stayed July 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank texaswillie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkland, WA
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 15 March 2006

We stayed at the Comfort Suites on the River in New Bern one night on our trip down the Carolina coast. So glad we picked this hotel. The staff was so helpful with restaurant recommendations and also places to stop on the way to Wilmington. The evening reception had lots of good munchies and the breakfast is more than adequate. New Bern historic downtown is really worth a visit if you are in the area.

  • Stayed February 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MarciaS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard New Bern

Property: Courtyard New Bern
Address: 218 E Front St, New Bern, NC 28560-2146 (Formerly Comfort Suites Riverfront Park)
Region: United States > North Carolina > North Carolina Coast > New Bern
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in New Bern
#3 Family Hotel in New Bern
#3 Business Hotel in New Bern
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard New Bern 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Comfort Suites Riverfront Park Hotel New Bern
Comfort Suites New Bern
New Bern Comfort Suites

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